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Critical Workplace Skills

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Credit: 0.50
Course Preface
Core Code: 41-00-00-00-030
Printable Version: Critical Workplace Skills (pdf)


Course Description
A growing number of young people leave school without the knowledge or foundation required to find and hold a good job. This course emphasizes skills needed to successfully prepare young people for the work environment and shows relevance of academic classes to future career and educational goals. With a foundation based on the SCANS Skills, the course covers: the job application process, legal and safety issues, ethics, goal setting, teamwork, conflict resolution, attitude, etc. Critical Workplace Skills is the classroom instruction component a student's related work-based learning experience, i.e. student internship.


Core Standards of the Course

Standard 32.0199-01
Students will know and demonstrate the process of getting a job and will prepare employment documents.

Objective 32.0199-0101
Design a resume to be used in the work-based learning placement.
  • Identify parts of a resume
  • Identify types of resume formats and choose an applicable format
  • Create a typed resume that reflects the student’s career interest and academic skills (English, math, science, etc.)

Objective 32.0199-0102
Plan and write a letter of introduction.
  • Identify parts of a letter of introduction
  • Compose a letter of introduction in standard business format

Objective 32.0199-0103
Complete a job application.
  • Identify common mistakes in filling out job applications
  • Evaluate the differences between good and bad application samples
  • Practice correctly filling out a job application

Objective 32.0199-0104
Demonstrate job interviewing skills.
  • Discuss self-marketing techniques used during a job interview
  • Identify and demonstrate professional dress, hygiene and behavior for a job interview
  • Research and prepare information about prospective work-based learning site
  • Identify and evaluate appropriate questions and responses in a job interview
  • Discuss legal questions, responses and behavior in a job interview
  • Assess performance in a job interview

Standard 32.0199-02
Students will identify and follow legal and safety guidelines pertaining to the workplace.

Objective 32.0199-0201
Examine and discuss labor laws applicable to work-based learning.
  • Examine and discuss Fair Labor Standards Act (FLSA) including child labor laws and 17 hazardous occupations
  • Examine and discuss sexual harassment laws
  • Examine and discuss discrimination laws, Americans with Disabilities Act (ADA) and Equal Employment Opportunities Commission (EEOC), Title IX
  • Identify a process for resolving potential labor violations at workbased learning site

Objective 32.0199-0202
Examine and discuss workers compensation as it applies to both paid and unpaid student interns.
  • Review Senate Bill 28, Work-based Learning Programs for Interns, and how it affects students at the work-based learning site
  • Formulate a plan for emergency situations at work-based learning site in conjunction with district workers compensation policy
  • Review employer workers compensation responsibility to paid student interns

Objective 32.0199-0203
Examine and discuss safety in the workplace.
  • Explain Occupational Safety and Health Administration’s (OSHA) role in workplace safety
  • Review safety in the workplace
  • Assess safety of work-based learning site
  • Identify a process for resolving potential safety violations at workbased learning site

Objective 32.0199-0204
Examine and discuss confidentiality in the workplace.
  • Review professional confidentiality
  • Complete and sign a confidentiality agreement form appropriate for the work-based learning site

Standard 32.0199-03
Students will identify and demonstrate professional character traits.

Objective 32.0199-0301
Examine and discuss professional ethical behavior.
  • Define professional ethics
  • Compare and contrast ethical and unethical behavior
  • Display responsibility, self-esteem, self-management, integrity and honesty at work-based learning site

Objective 32.0199-0302
Examine and discuss the role of attitude in the workplace
  • Assess characteristics of a positive attitude
  • List things that influence attitude
  • Evaluate the influence of a good attitude in the workplace
  • Display positive attitude at work-based learning site

Standard 32.0199-04
Students will identify and demonstrate effective interpersonal communication in the workplace.

Objective 32.0199-0401
Appraise and discuss effective conflict resolution skills.
  • Identify steps in conflict resolution process
  • Demonstrate effective conflict resolution skills

Objective 32.0199-0402
Identify and demonstrate effective teamwork skills.
  • Identify dynamics of team through participation in classroom activity
  • Analyze the purpose and effect of different roles in team dynamics
  • Evaluate how personal qualities contribute to a team effort

Standard 32.0199-05
Students will identify goals and skills learned by evaluating and analyzing the work-based learning experience.

Objective 32.0199-0501
Generate and choose specific skills and tasks to guide the work-based learning experience.
  • Construct written skills grid pertaining to work-based learning site
  • Report and track progress on skills grid
  • Calculate and track work-based learning hours
  • Select personal learning goals that relate to work-based learning experience

Objective 32.0199-0502
Assess and report on the work-based learning experience.
  • Evaluate, in written format, work-based learning experience
  • Obtain and review written student evaluation from employer

Objective 32.0199-0503
Research and evaluate job in student career interest area.
  • Investigate education, salary, required skills and job outlook in career interest area
  • Evaluate career choice following work-based learning experience
  • Formulate future career plan

   
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http://www.uen.org - in partnership with Utah State Office of Education (USOE) and Utah System of Higher Education (USHE).  Send questions or comments to USOE Specialist - Sherry Marchant and see the CTE/Work-Based Learning Home Page. For general questions about Utah's Core Curriculum contact the Director - MARY SHUMWAY   email:   mary.shumway@schools.utah.gov


These materials have been produced by and for the teachers of the State of Utah. Copies of these materials may be freely reproduced for teacher and classroom use. When distributing these materials, credit should be given to Utah State Office of Education. These materials may not be published, in whole or part, or in any other format, without the written permission of the Utah State Office of Education, 250 East 500 South, PO Box 144200, Salt Lake City, Utah 84114-4200.