|
Core Standards of the Course
MEDICAL TERMINOLOGY
Benchmark 1
Standard 01
Medical Terminology - Students will interpret and apply medical terminology. 85% - 60 Questions
Objective 01.01
Identify basic structure of medical words.
Objective 01.02
Apply word building and definitions.
Standard 02
Medical Abbreviations - Students will interpret and apply medical abbreviations. 15% - 10 Questions
Objective 02.01
Interpret medical abbreviations.
Objective 02.02
Apply medical abbreviations.
MEDICAL OFFICE MANAGEMENT
Benchmark 2
Standard 01
Medical Office Management - Students will explore the medical assistant profession and its role in the health care setting. 5% - 4 Questions
Objective 01.01
Identify career opportunities.
Objective 01.02
Adopt characteristics needed for a quality medical assistant.
Objective 01.03
Outline work related skills.
Objective 01.04
Differentiate between administrative and clinical skills.
Objective 01.05
Outline workplace dynamics in a health care setting.
Objective 01.06
Briefly explain the history of medicine.
Objective 01.07
Identify allied health professions and credentialing requirements.
Objective 01.08
Categorize medical practice career specialties.
Standard 02
Medical Law and Ethics - Students will analyze the legal and ethical issues that impact the medical office. 15% - 10 Questions
Objective 02.01
Identify legal guidelines/requirements for health care.
Objective 02.02
Evaluate medical ethics and related issues.
Objective 02.03
Apply risk management processes.
Objective 02.04
Differentiate between ethics and etiquette.
Objective 02.05
Interpret medical law terminology.
Objective 02.06
Outline the purpose of the medical practice act.
Standard 03
Basic Computer Knowledge - Students will apply the skills necessary to utilize computer applications commonly used in a health care setting. Performance Skills
Objective 03.01
Generate a patient record.
Objective 03.02
Prepare a billing statement.
Objective 03.03
Complete an insurance form.
Objective 03.04
Demonstrate computer literacy.
Standard 04
Office Environment - Students will identify procedures that contribute to a pleasant and safe environment. 5% - 4 Questions
Objective 04.01
Adopt appropriate professional appearance.
Objective 04.02
Collect new patient data.
Objective 04.03
Demonstrate the following:
- Opening and closing the office.
- Greeting and responding to the patient.
- Escorting and instructing the patient.
Objective 04.04
Develop a plan on how to solve the following problems:
- Late appointment.
- Angry patient.
- The talking patient.
- Missed appointment.
Objective 04.05
Identify the following scheduling techniques:
- Streaming scheduling.
- Establish the matrix.
- Wave scheduling.
- Modified wave scheduling.
- Double booking.
- Group scheduling.
- Open office hours.
Standard 05
Communication - Students will apply effective communication principles in health care settings. 20% - 15 Questions
Objective 05.01
Identify importance of oral, written and nonverbal communication.
Objective 05.02
Schedule appointments by phone.
Objective 05.03
Demonstrate methods of receiving, placing and recording calls:
- Triage phone calls.
- Answer the office telephone.
- Receive, evaluate and record a phone message.
- Make referrals by phone.
Objective 05.04
Identify letter styles and their usages.
Objective 05.05
Describe the essential components of a letter.
Objective 05.06
Evaluate appropriate professional behaviors.
Objective 05.07
Adopt personal maturity in coping with current social issues.
Objective 05.08
Contrast sympathy vs. empathy.
Objective 05.09
Develop effective listening skills.
Objective 05.10
Outline the steps of the grieving process.
Objective 05.11
Demonstrate the following:
- Open and sort business correspondence.
- Compose, develop and address business correspondence.
- Demonstrate proofreading skills.
- Describe the parts of speech.
Objective 05.12
Describe defense mechanisms.
Standard 06
Medical Records Management - Students will perform clerical functions in a medical office setting. 10% - 6 Questions
Objective 06.01
Distinguish between subjective and objective information.
Objective 06.02
Maintain patient charts.
Objective 06.03
Organize alphabetical and numerical filings.
Objective 06.04
Apply basic knowledge and skill of medical dictation.
Objective 06.05
Demonstrate ability to type 25 wpm.
Objective 06.06
Demonstrate ability to transcribe medical dictation.
Standard 07
Office Finances - Students will perform bookkeeping and financial functions in a medical office setting. 30% - 21 Questions
Objective 07.01
Prepare a bank deposit.
Objective 07.02
Describe a bank statement.
Objective 07.03
Post entries on a day sheet.
Objective 07.04
Perform accounts receivable and payable procedures.
Objective 07.05
Review accounting procedures.
Objective 07.06
Write a check.
Objective 07.07
Establish and maintain a petty cash fund.
Objective 07.08
Explain the considerations for determining medical fees.
Objective 07.09
Prepare and describe the following:
- Ledgers, record charges and credits.
- Patient ledger card.
- Patient itemized monthly statement.
Standard 08
Insurance/Coding - Students will perform proper insurance, coding and billing procedures. 15% - 10 Questions
Objective 08.01
Prepare insurance claims.
Objective 08.02
Determine procedural and diagnostic coding.
Objective 08.03
Complete an HCFA insurance form.
Objective 08.04
Identify the terms associated with insurance.
Standard 09
Employment-Seeking Skills - Students will apply the skills necessary for securing employment. Performance Skills
Objective 09.01
Demonstrate appropriate professional attributes.
Objective 09.02
Demonstrate job readiness skills.
Objective 09.03
Describe workplace dynamics.
Objective 09.04
Prepare a resume’.
Objective 09.05
Write a cover letter.
Objective 09.06
Write a follow-up letter.
ANATOMY and PHYSIOLOGY
Benchmark 3
Standard 01
Anatomy of the Human Body - Students will describe the anatomy of each body system and disease processes. 57% - 40 Questions
Objective 01.01
Describe the anatomy of each body system.
Objective 01.02
Identify common pathology and diseases.
Standard 02
Physiology of the Human Body - Students will describe the physiology of each body system and diagnostic treatment modalities. 38% - 27 Questions
Objective 02.01
Describe the physiology of each body system.
Objective 02.02
Explore common physiological disorders.
Standard 03
Cell Structure - Students will identify the structures and functions of the cell. 2% - 1 Question
Objective 03.01
Identify the structures (organelles) and functions.
Objective 03.02
Contrast mitosis and meiosis.
Objective 03.03
Apply cell function to heredity, neoplasms and the effects of the environment.
Standard 04
Body Planes, Cavities and Directional Terms - Students will describe body planes and cavities. 3% - 2 Questions
Objective 04.01
Describe body planes.
Objective 04.02
Locate body cavities.
Objective 04.03
Define directional terms.
CLINICAL and LABORATORY PROCEDURES
Benchmark 4
Standard 01
Vital Signs - Students will collect baseline information and compare it to normal values. 20% - 14 Questions
Objective 01.01
Demonstrate ability to measure and read oral temperatures.
Objective 01.02
Demonstrate ability to measure adult height and weight.
Objective 01.03
Demonstrate ability to measure pulse and respiration.
Objective 01.04
Demonstrate ability to measure blood pressure.
Objective 01.05
Explain terms, normal values and abnormalities associated with vital signs.
Standard 02
Pharmacology and Administration of Medications - Students will describe the classification of drugs, their actions and common side effects. 25% - 18 Questions
Objective 02.01
Perform dosage calculations.
Objective 02.02
Identify drug classifications.
Objective 02.03
Maintain medication and immunization records.
Objective 02.04
Demonstrate ability to utilize the Physician’s Desk Reference.
Objective 02.05
Apply pharmacology principles to prepare and administer medications.
- Demonstrate ability to administer oral medications.
- Demonstrate ability to prepare an injection from a vial and an ampule.
- Demonstrate ability to administer intradermal, subcutaneous and intramuscular injections.
Standard 03
Physical Exams - Students will acquire the skills necessary to accurately organize the patient history and prepare the patient for the physical examination. 15% - 10 Questions
Objective 03.01
Demonstrate ability to obtain accurate patient history and assessment.
Objective 03.02
Demonstrate ability to obtain height, weight and head-circumference for an infant.
Objective 03.03
Demonstrate ability to drape and position patients for common diagnostic procedures.
Objective 03.04
Set up and assist with physical examination.
Objective 03.05
Demonstrate ability to administer procedures for the ear.
Objective 03.06
Demonstrate the ability to measure vision.
Objective 03.07
Determine color vision acuity, using the Ishihara method.
Objective 03.08
Screen visual acuity, using the Snellen eye chart.
Objective 03.09
Demonstrate appropriate use of crutches, cane, walker and wheelchair.
Standard 04
Basic Concepts of Asepsis and Sterilization - Students will analyze disease transmission and apply disease prevention principles. 15% - 10 Questions
Objective 04.01
Demonstrate aseptic hand wash.
Objective 04.02
Demonstrate surgical hand wash.
Objective 04.03
Demonstrate how to sanitize and disinfect instruments.
Objective 04.04
Demonstrate how to wrap instruments for autoclave.
Objective 04.05
Prepare and operate the autoclave.
Objective 04.06
Apply Standard Precautions.
Objective 04.07
Describe principles of infection control.
- Identify the various classifications of microbes including viruses, bacteria, protozoa and fungi.
Standard 05
Assist with Basic Minor Surgery - Students will apply sterile techniques and demonstrate assisting with minor surgery. 5% - 4 Questions
Objective 05.01
Identify instruments by name, use and category.
Objective 05.02
Demonstrate opening a sterile pack.
Objective 05.03
Prepare patient for minor surgery.
Objective 05.04
Apply sterile gloves.
Objective 05.05
Demonstrate ability to assist with minor surgery.
Objective 05.06
Demonstrate a sterile dressing change.
Objective 05.07
Demonstrate suture removal.
Objective 05.08
Assemble a basic suture tray.
Standard 06
CPR / First Aid - Students will obtain Cardiopulmonary Resuscitation and First Aid Certification. Performance Skills
Objective 06.01
Demonstrate CPR certification on infant, child and adult.
Objective 06.02
Assess emergency situations.
Objective 06.03
Demonstrate the following proper bandaging and ace wrap applications:
- Bandage in recurrent turn to finger.
- Bandage in open or closed spiral.
- Figure-eight bandage to hand and wrist.
- Cravat bandage to forehead, ear and eyes.
- Apply a triangular bandage to scalp.
- Apply an arm sling.
Standard 07
Electrocardiography - Students will demonstrate how to use the electrocardiograph. 5% - 4 Questions
Objective 07.01
Describe the electrical conduction system of the heart.
Objective 07.02
Describe “PQRST”.
Objective 07.03
Identify the parts of the electrocardiograph.
Objective 07.04
Describe artifacts of an ECG.
Objective 07.05
Describe how to prevent artifacts.
Objective 07.06
Identify 12 leads and codings for each lead.
Objective 07.07
Demonstrate ability to obtain a standard 12 lead ECG.
Objective 07.08
Identify other tests used to determine heart and blood vessel function.
Standard 08
Laboratory Procedures - Students will learn skills necessary to perform diagnostic testing, laboratory safety procedures, and the collecting and testing of laboratory specimens. 14% - 10 Questions
Objective 08.01
Urinalysis:
- Describe organs of the urinary tract.
- Describe pathology of urinary tract.
- Describe tests and procedures of the system.
- Describe clean-catch midstream specimen collection instruction.
- Demonstrate use of Multistix 10G Reagent Strips.
- Prepare urine for microscopic exam.
Objective 08.02
Hematology:
- Identify components of blood and function of each.
- Differentiate between plasma and serum.
- Describe the normal values for an erythrocyte sedimentation rate; hematocrit and hemoglobin; white and red blood cell counts, and platelet counts; and differential count.
- Locate body sites for capillary and venipuncture.
- Demonstrate a skin puncture with a sterile lancet/autolet.
- Demonstrate and obtain venous blood using vacuum method with multiple tubes.
- Perform microhematocrit and glucose from finger stick.
- Describe the functions of common laboratory tests, including Hct, CBC, PKU, FBS, GTT and Hemoccult®.
Objective 08.03
Microbiology:
- Describe gram positive and negative bacteria.
- Prepare a culture and describe sensitivity testing.
- Demonstrate ability to obtain throat culture specimen.
- Identify parts of and use the microscope.
EXTERNSHIP
Standard 01
Externship - Students will successfully complete an externship. Performance Skills
Objective 01.01
Complete a 160 hour minimum externship.
Objective 01.02
Externship evaluations will indicate satisfactory or higher rating.
Standard 02
Professional Attributes - Students will demonstrate professional attributes. Performance Skills
Objective 02.01
Demonstrate the following:
- Honesty and integrity.
- Reliability and punctuality.
- Appropriate communication skills.
- Cooperation and teamwork.
- Initiative and adaptability.
Objective 02.02
Externship evaluations will indicate satisfactory or higher rating.
|
