Field Service teams up with The Distance Ed Specialists for site surveys of new classroom locations to help with classroom layout and answer any technical questions. Installation is done by the Field Service technicians using the site survey plans along with equipment lists and design plans laid out by the Application Engineers. Maintenance and upgrades are the largest part of Field Service responsibilities.

• UEN Room Descriptions List (pdf)

Equipment Information

• Origination Equipment - Teaching Classroom (xls)
  • Room Diagram (pdf)
  • Equipment Schematic (pdf)
• Studentless Teaching Room (Cockpit) (xls)
  • Equipment Schematic (pdf)
• Simple Site Equipment - Receive Room (xls)
  • Room Diagram (pdf)
  • Equipment Schematic (pdf)
• Simple Conference Room (xls)
  • Room Diagram (pdf)
  • Equipment Schematic (pdf)

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Working with the Network Operations Center, Network Engineering, and local telephone companies, Field Service continually installs upgrades and maintains the Wide Area Network equipment that supplies Internet connectivity to institutes of higher learning and school districts throughout Utah.

• UEN Wide Area Nework (pdf)

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Digital microwave radio sites are built on mountain tops to deliver internet connectivity to rural Utah schools. These paths are mapped out, assembled, and maintained by the Microwave Field Service crew year round. Remoteness of the sites and winter snows are the biggest challenges for the crew.

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