Frequently Asked Questions

• Who can create a my.uen account?

• How do I view my CACTUS - Utah Licensing record?
• How do I update my contact information on my CACTUS record?
• How do I renew my Utah educator license?
• What is the difference between the my.uen Personal page and Editing Public Page?
• What is a portlet?
• How can I change my login name?
• Can I post student assignments on my.uen?
• What web address should I share with my parents and students so that they can visit my page?
• How do I rename a page / tab or a portlet?
• Can I rename a portlet?
• How can I activate the Page Counter to find out how many visits my page receives?
• Where are the links to the lesson plans and rubrics I created?
• What is the RSS portlet?
• Why do I see edit buttons when I visit my public page?
• How do I edit or delete a calendar event?
• How can I create a calendar event for a specific page / tab?
• How do I add pictures or images to my my.uen page?
• How do I embed a video on my my.uen page?
• How do I embed a Google Calendar on my my.uen page?
• Which browsers does my.uen work with?
• How do I clear my web browser's cache?
• Can I be notified when new features are added to my.uen?
• Why should I post my documents online?
• What is Wimba Classroom?
• I'm having trouble updating my message portlet, what can I do?
• How do I delete my my.uen web page?
• How do I contact the Utah Education Network for technical assistance?