UEN Security Office
Technical Services Support Center (TSSC)
Eccles Broadcast Center
101 Wasatch Drive
Salt Lake City, UT 84112
(801) 585-6105 (fax)
UEN is a consortium and partnership between public and higher education, established, among other things, to coordinate and support the telecommunications needs of public and higher education, public libraries, and entities affiliated with the state systems of public and higher education as approved by the Utah Education and Telehealth Network Board. UEN works with the private sector to deliver telecommunication services.
These guidelines define criteria and the process for entities requesting connection to UEN’s statewide Wide-Area-Network and Internet bandwidth services.
Advocate – UEN staff assigned to advocate for the networking needs of UEN users.
CIPA – Children’s Internet Protection Act enacted by Congress in 2000.
E-Rate – The E-Rate program provides funding discounts for schools and libraries to obtain telecommunication and Internet access.
Memorandum of Understanding (MOU) – Agreements with entities connected to UEN’s services, defining the costs, terms, and UEN connection services.
Wide-Area-Network (WAN) – WAN is a communications network that covers a broad geographic area utilizing public and private transmission facilities.
Authorized UEN Bandwidth Connections
Reference: Utah Code Section 53B-17-102 1(a)-(b)
The UETN Board has authorized the following entities to connect to the UEN network:
- Public Education (including K-12 schools, alternative schools, charter schools, Regional Service Centers, Head Starts, and public education data centers)
- Higher Education (Utah System of Higher Education, Applied Technology Colleges, and Continuing and Extension Education)
- Public Libraries
Additionally, the UETN Board has authorized connectivity for the following entities. In this case these entities must cover the one-time and ongoing costs associated with connectivity:
- Private K-12 Schools and Private Higher Education Institutions
- Department of Technology Services (DTS)
- Additional Public Education or Higher Education facilities (such as University museums, University botanical centers, etc.)
All other types of entities are not authorized to connect to the UEN Network unless and until UETN’s Board has authorized connection. Connection requests should be forwarded to the UEN Executive Director.
UEN Connection Authorization
The UEN Executive Director shall present connection requests to the UETN Board for exceptions that require UETN Board approval.
Changes to Building Plans
Notification of changes to addresses or building plans after mid-September will typically result in additional costs to the institution, including not qualifying for E-Rate funding and delays in project schedules.
UEN Connection Costs
The E-Rate program, under the purview of the Federal Communications Commission, and administered by the Universal Service Administrative Company (USAC), provides discounts on Internet, Wide-Area-Network telecom, and internal connections to eligible schools and libraries.
UEN is required to comply with E-Rate program rules. The E-Rate program requires annual student enrollment and student eligibility information from the United States Department of Agriculture’s (USDA) Free and Reduced School Lunch (FRSL) program. The Utah State Board of Education provides UEN information in determining annual E-Rate discounts. For schools not participating in the FRSL program, alternative methods are available as described at www.usac.org/sl. Schools and libraries failing to comply with program rules, including providing information needed by UEN by November 30th of each year, may be required to pay 100% of all E-Rate eligible costs. Private schools participating in UEN and qualifying for E-Rate support shall not result in increased costs to public schools.
Entities connecting to UEN’s statewide Wide-Area-Network and Internet bandwidth services must provide security (firewall, etc.) to minimize threats to the network and data security. UEN may limit or disconnect such entities for security compromises or threats.
Service Interruption, Suspension or Reduction
Approved by the UEN Governing Board April 18, 2014
UEN reserves the right to interrupt, suspend or reduce network connectivity when such action is necessary, at UEN’s discretion. UEN, when possible, will provide advance notice of any such interruption, suspension or reduction. There may be times, however, that such notice may not be possible. As soon as possible following the interruption, suspension or reduction, UEN will use reasonable efforts to contact the stakeholder in an attempt to resolve any problems and restore network service.