UEN Service Catalog
UEN delivers distance education classes, programs, professional development and administrative meetings offered by public and higher education institutions, state institutions and other educational groups. Our high-quality interactive video conferencing (IVC) technologies
- are robust, reliable and easy-to-use
- utilize real-time two-way audio, video and content sharing
- are provided on-demand with diverse connection types
- can be a greener, time-saving alternative to course delivery
| Service |
Description |
| Consulting Services |
IVC works with stakeholders to assess needs and design solutions suitable to each unique situation, including site analysis, logistics planning and policy review. |
| Course Scheduling Application |
Educators may use this tool when planning a distance education class or program so UEN can coordinate scheduling with IP-Video and Broadcast Services. |
| Distance Education Catalog |
This online catalog lists public and higher education courses delivered statewide via UEN's IVC and Broadcast Services. |
| Event Delivery |
Our fully interactive video conferencing solutions range from dedicated standalone sites and desktop stations for long-term needs to mobile units and streaming for special events. IVC-delivered events can be recorded and include virtual field trips, meetings, courses and more. |
| Interactive Video Conferencing (IVC) Systems Training |
UEN trains IVC users and support staff in equipment operation, basic troubleshooting, site management and UEN processes. Training is delivered in person, through IVC and/or with web-based materials. Trainees may be eligible for Professional Development credit. |
| Service Contract Management |
Stakeholders can opt to have UEN manage contracts for equipment service. |
| Technical Support Service Center (TSSC) |
The TSSC gives stakeholders a single point of contact for any IVC and network support they may need, from scheduling events to troubleshooting. |
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