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UEN Service Catalog

Service Description
Course Scheduling Application An online tool providing centeral coordination of courses scheduling across IP-Video and Broadcast Services, UEN-TV.
Distance Education Catalog An online catalog of courses delivered via UEN's Interactive Video Conferenceing and UEN-TV systems for Utahs' public and higher educaitonal institutions statewide.
Interactive Video Conferencing - Delivery Systems Training Technical and site facilitation training for IVC facilitators. Instruction on equipment operation, basic troubleshooting, and site management delivered through face-to-face training, video conferences, and web-based materials.
Interactive Video Conferencing - IP Video Conferencing System IP-Based Video Conferencing provides fully interactive video conferencing that allows students to take classes remotely.  
Interactive Video Course and Event Scheduling Central coordination of courses and events across IP-Video and Broadcast Services, UEN-TV.
Interactive Video Operations Center (VOC) Single point of contact for Video Conferencing Support. Tiered Response for system problems and resolution; diagnosis, troubleshooting, escalation and recoding. Incident and Service Request processes. End site equipment testing, certification, and registration. Field Engineering Support.Customer service.
Video Streaming A method of providing video content via a Web page. Streaming allows for large files to be played while they are being downloaded.

Wide Area Network Web Resources Distance Learning Enterprise Applications Broadcast Professional Development UEN Operational Services