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UEN Service Catalog

UEN delivers distance education classes, programs, professional development and administrative meetings offered by public and higher education institutions, state institutions and other educational groups. Our high-quality interactive video conferencing (IVC) technologies

Service Description
Consulting Services IVC works with stakeholders to assess needs and design solutions suitable to each unique situation, including site analysis, logistics planning and policy review.
Course Scheduling Application Educators may use this tool when planning a distance education class or program so UEN can coordinate scheduling with IP-Video and Broadcast Services.
Distance Education Catalog This online catalog lists public and higher education courses delivered statewide via UEN's IVC and Broadcast Services.
Event Delivery Our fully interactive video conferencing solutions range from dedicated standalone sites and desktop stations for long-term needs to mobile units and streaming for special events. IVC-delivered events can be recorded and include virtual field trips, meetings, courses and more.
Interactive Video Conferencing (IVC)  Systems Training UEN trains IVC users and support staff in equipment operation, basic troubleshooting, site management and UEN processes. Training is delivered in person, through IVC and/or with web-based materials. Trainees may be eligible for Professional Development credit.
Service Contract Management Stakeholders can opt to have UEN manage contracts for equipment service.
Technical Support Service Center (TSSC) The TSSC gives stakeholders a single point of contact for any IVC and network support they may need, from scheduling events to troubleshooting.