| Service |
Description |
| Course Scheduling Application |
An online tool providing centeral coordination of courses scheduling across IP-Video and Broadcast Services, UEN-TV. |
| Distance Education Catalog |
An online catalog of courses delivered via UEN's Interactive Video Conferenceing and UEN-TV systems for Utahs' public and higher educaitonal institutions statewide. |
| Interactive Video Conferencing - Delivery Systems Training |
Technical and site facilitation training for IVC facilitators. Instruction on equipment operation, basic troubleshooting, and site management delivered through face-to-face training, video conferences, and web-based materials. |
| Interactive Video Conferencing - IP Video Conferencing System |
IP-Based Video Conferencing provides fully interactive video conferencing that allows students to take classes remotely. |
| Interactive Video Course and Event Scheduling |
Central coordination of courses and events across IP-Video and Broadcast Services, UEN-TV. |
| Interactive Video Operations Center (VOC) |
Single point of contact for Video Conferencing Support. Tiered Response for system problems and resolution; diagnosis, troubleshooting, escalation and recoding. Incident and Service Request processes. End site equipment testing, certification, and registration. Field Engineering Support.Customer service. |
| Video Streaming |
A method of providing video content via a Web page. Streaming allows for large files to be played while they are being downloaded. |
