Skip Navigation

Admin Procedures - Document Processing


This unit focuses on reading and preparing written communications at work. Many business communications are in written form, and their preparation is a time-consuming task that requires many competent employees. The ability to read and understand written documents is a basic yet vital skill for all types of office workers. In this unit you will become acquainted with the procedures to prepare effective business letters, memos, reports, and related documents.


Created: 12/02/2010
Updated: 01/18/2018