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Today's outages (December 13, 2019):

Date & Time	Type / Description / Impact
No outages scheduled today.

Outage Calendar: Showing All outages Operations Center outages UA outages

« December 2019 »

Emery Telcom: 2019-12-03 @ 11:55 PM
Description: Emery Telcom **SCHEDULED MAINTENANCE ADVISEMENT** --------------------------------------------------------------------- Begin Date / Time: 2019-Dec-04 12:01 AM Mountain Standard Time Duration of Maintenance: 5 hours Location of Maintenance: I-15 corridor Sandy & Midvale, UT between 9000 S and 6000 S Description of Maintenance: Emery Telcom will be fiber splicing to move traffic to a temporary fiber segment on I-15 between 9000 S and 7200 S in order to vacate conduits in a construction area. Work will begin at 12:01 am on the night of December 3rd, morning of December 4th, 2019. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: Customer Impact: Fibers between Lindon and Bluffdale will be down during the maintenance. This will impact the dark fiber lease between Salt Lake Community College and Utah Valley University. SLCC dark fiber circuit agreement # 777-xxx-xxxx UVU dark fiber circuit agreement # 777-xxx-xxxx
Device reload DDC: 2019-12-05 @ 11:00 PM
Description: DDC-PEP-C: Device is having memory issues. Will need to reload the device tonight to clear issues. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 1:53 AM.
Impact: Device will be down while it reboots.
ASR Upgrades: 2019-12-05 @ 11:00 PM
Description: Upgrading code on: ddc-be-ibr-clink uvu-be-ibr-comcast usu-be-ibr-syringa Going from 6.1.2 to 6.6.2. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 1:54 AM.
Impact: I will do one at a time. Devices will reboot at least once, possibly twice if needed. We have several Internet connections. Traffic will reroute to a peer that is up and working.
ASR Upgrades: 2019-12-05 @ 11:00 PM
Description: Upgrading code on: dix-pep-b rdc-pep-a suu-pep-a usu-pep-a wsu-pep-a Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 2:19 AM.
Impact: Devices will need to reboot at least twice during outage window. Backbone links will reroute, customers that are single homed will notice two, up to 10 min outages until the device completes the reload. Customers that are dual homed will notice a brief interruption while rerouted to another device.

Outage Types:

Outage: An observed outage, not scheduled.

Normal: A planned outage, 24 hours in advance.

Urgent: A planned outage, 12 hours in advance

Emergency: Immediate outage required

Third Party Maintenance: A planned outage performed by an organization other than UEN

Additional Information: Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.

Outage Notifications: If you would like to be added to our outage notification email list please click here.

3 Emery Telcom

5 Device reload DDC ASR Upgrades ASR Upgrades