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South Central Comm: 2019-02-04 @ 11:55 PM Description: Emergency Maintenance: EM2019020501
Reason for Maintenance:Repair Damaged Fiber between Colorado City, AZ and Apple Valley, UT
Emergency Maintenance: EM2019020502
Reason for Maintenance:
Replace Failing RSP2 Card in Cisco Router
Update: This outage was resolved on time. Impact: EM2019020501
Service in Apple Valley, UT, Springdale, UT , and Hurricane, UT will be affected while the fiber is repaired.
EM2019020502
Service will be down while cards are replaced and IOS is upgraded.
Areas affected will be Enterprise and Beryl, UT.
AllWest Communications: 2019-02-04 @ 11:55 PM Description: All West will be conducting emergency night maintenance to fix some issues we are experiencing within our core transport equipment.
Update: This maintenance completed on time. Impact: Rich Co. High School
Bridgerland ATC Rich Co Campus
Kamas Library
South Summit School District
North Summit High School
Coalville USU Extension
Coalville Library
Kimball Junction Library
UVU Orem to UVU Wasatch
South Central Comm: 2019-02-04 @ 11:50 AM Description: Emergency Maintenance: EM2019020501
Reason for Maintenance:Repair Damaged Fiber between Colorado City, AZ and Apple Valley, UT
Update: This outage was resolved on time. Impact: Expected Impact: Service in Apple Valley, UT, Springdale, UT , and Hurricane, UT will be affected while the fiber is repaired.
AllWest Communications: 2019-02-05 @ 11:55 PM Description: All West will be conducting emergency night maintenance to fix some issues we are experiencing within our core transport equipment.
Update: This maintenance completed on time. Impact: Rich Co High School
Bridgerland ATC Rich Co Campus
Kamas Library
South Summit School District
North Summit High School
Coalville USU Extension
Coalville Library
Kimball Junction Library
UVU Orem to UVU Wasatch
Snow South Hardware Upgrades: 2019-02-05 @ 11:00 PM Description: UEN networking staff will be upgrading the Snow South provider edge (PE) device located in Richfield.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This maintenance will affect all network connectivity for the Snow South Campus and any directly connected customers to this device. (The device to be replaced sits on the the Snow South campus and is not in the Richfield Data Center, there should be no impact to customers inside the Richfield Data Center).
AllWest Communications: 2019-02-06 @ 11:55 PM Description: All West will be conducting emergency night maintenance to fix some issues we are experiencing within our core transport equipment.
Update: This maintenance completed on time. Impact: Rich Co High School
Bridgerland ATC Rich Co Campus
Kamas Library
South Summit School District
North Summit High School
Coalville USU Extension
Coalville Library
Kimball Junction Library
UVU Orem to UVU Wasatch
UEN Hosting router/firewall upgrades: 2019-02-09 @ 10:00 PM Description: Routers and firewalls in front of the UEN Hosted Services infrastructure will be upgraded and rebooted.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:54 PM. Impact: Connections to UEN hosted services will be briefly interrupted. This includes web hosting and apps, video recording, KUER streams, IVC and UEN tools.
Emery Telcom Maintenance: 2019-02-11 @ 11:55 PM Description: Emery Telcom will be performing software updates on MPLS routers.
Update: This maintenance completed on time. Impact: Emery County Schools to USU Eastern Price
Helper Library to USU E Price
Moab Vocational Center to USU Eastern Price
USU Eastern Price to UVU Orem
PostgreSQL/pgpool - Production: 2019-02-12 @ 10:00 PM Description: Upgrade PostgreSQL, Apply patches
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:46 PM. Impact: All UEN hosted websites
Richfield area outage: 2019-02-13 @ 4:00 AM Description: Several sites serviced by CentraCom in the Richfield area are down. No ETR
Update: One Circuit to Snow College is also out.
Update: This outage was resolved at 5:19 AM. Impact: Sites Athenian Academy Ephraim and Richfield are down. Headstarts in Monroe, richfield, and Sevier are down. Koosharem Elem and nor and south sevier High Schools are down.
Strata Networks Maintenance: 2019-02-19 @ 11:00 PM Description: Strata Networks will be doing equipment maintenance. Impact: Eagleview Elem, Ft Duchesne
Ute Headstart, Ft Duchesne
Uintah River High School, Ft Duchesne
San Juan Upgrades: 2019-02-19 @ 11:00 PM Description: UEN networking staff will be upgrading backbone equipment located at the San Juan school district Impact: This maintenance will affect all network connectivity for directly connected customers to the San Juan Provider Edge (PE) device
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
If you would like to be added to our outage notification email list please click here.
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