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Network & Service Outages

Today's outages (June 21, 2018):

Centracom Device Reboot UVU POP: From 10:00 PM to 11:55 PM
Impact: Schools: MILLARD SCHOOL DISTRICT Backbone: UEN 10g between UVU and Snow College Ephraim Other: GENOLA HEAD START QUAIL RUN UTAH MILITARY ACADEMY UEN RECORD (PREVIOUSLY ARISTOTLE ACADEMY) C.S. LEWIS ROCKWELL CHARTER SCHOOL THE RANCHES ACADEMY SPECTRUM ACADEMY UEN American Prep (Formerly Liberty Academy) ATHENIAN - DELTA ATHENIAN - American Fork ATHENIAN - NEPHI Lakeview Academy Ivy Prep ASCENT ACADEMY - LEHI

Description: Centracom is working an ongoing trouble ticket for several circuits that originate out of our UVU POP. They need to reboot a device as part of the repair/troubleshooting process. Downtime should be minimal.

Update: Contact will the NOC since this will be during their normal NOC hours. 844-xxx-xxxx


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Outage Types:

Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN

Additional Information: Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.

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