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Network & Service Outages

Today's outages (May 13, 2021):

Update firmware on Cube routers: From 10:30 PM to 11:55 PM
Impact: the cube's are setup for HA. there should only be a small outage of inbound and outbound call while they fail over.

Description: The software on the UCM SIP CUBE's needs a upgrade to support call manager 12.5


Web Hosting patching: From 8:00 PM to 11:00 PM
Impact: All UEN Hosted websites and applicaitons

Description: Server patching and restarts.


Outage Calendar: Showing All outages Operations Center outages UA outages

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Outage Types:

Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN

Additional Information: Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.

Outage Notifications: