Help CenterFrequently Asked Questions
Who can create a my.uen account?
my.uen is a service for educators and pre-service teachers only. View Terms and Conditions.
How do I view my CACTUS - Utah Licensing record and CACTUS id?
To view your CACTUS - Utah Licensing record you must log into my.uen and navigate to your Personal my.uen page. Use the CACTUS (Utah Licensing) link located in the Services / Tools portlet.
If this is your first time into CACTUS, you will be instructed to enter your date of birth and the last four digits of your Social Security number. Use the Verify Me button.
If you have previously viewed your CACTUS record, your CACTUS id should be displayed at the top of your Personal my.uen page.
What is the difference between the Personal page and the Editing Public Page?
Your Public my.uen page is a web page that you can "build" or customize to help you communicate with students, parents and the general public. You can:
- Post announcements and messages
- Share calendar events
- Create and customize multiple pages
Your Personal my.uen page is a private web page that is for your eyes only. This is where you go to:
- View your Utah Educator Licensing information in CACTUS
- Access UEN's Tools, such as the Lesson Plan Tool and Rubric Tool
No one but you will see your Personal page. Unlike the previous my.uen, the Personal page is NOT a mirror image of your Public page. You can have unique content on each page.
When you log into the new my.uen the first time you will be prompted to set your default start page to either the Edit Public Page or to the Personal Page.
What is a portlet?
Portlets are the “Stuff” or “Gadgets” that you want displayed on your my.uen pages. Many portlets can be customized with your personal information or preferences. For example, the Weather portlet allows you to enter one or more zip codes and receive local weather forecasts.
Can I post student assignments on my.uen?
There are a couple of ways to share student assignments on your my.uen page.
- Use the Assignments Message portlet to post information about your student assignments. (Learn how to Add Content to your pages.)
or
- Type your assignment into a Word document and use the Documents Manager portlet to upload the file and the My Documents portlet to display the file.
How do I rename a page / tab?
You can rename a page by:
- Clicking on the tab to bring it into focus (See image on the right.)
- Deleting the tab's existing name
- Typing a new name for the page
- Clicking somewhere else on the page
Where are the links to the lesson plans and rubrics I created?
Your lesson plans and the other resources you may have created using UEN's tools are available on the new my.uen.
- Navigate to your Edit my Public page.
- Use the "Add Page Content" link in the upper right corner.
- Go to the "About Me" category and add the "My UEN Content" portlet.
- Use the Edit button on that portlet to display the resources you want the public to see.
What is the RSS portlet?
The RSS portlet allows you to include formatted news and information from external Really Simple Syndication (RSS) feeds on your my.uen page. By pointing the RSS portlet at a particular feed, the portlet will display the feed's most up-to-date content every time the portal page is refreshed. For example, if you add a New York Times news feed, whenever the New York Times updates the RSS file, the portlet will reflect those updates the next time your my.uen page is reloaded.
The RSS portlet on your my.uen page has 3 default RSS feeds. To change the RSS feeds use the edit button on the portlet and replace the URLs with RSS feed URLs of your choice.
Here is a list of feeds you may be interested in: http://www.uen.org/feeds/lists.shtml
If you want to learn more about RSS visit: http://www.uen.org/feeds/
Where is the link to the Create Adobe PDF Online service?
The Create Adobe PDF Online service is still available on your my.uen page. Here is how you can find it:
1) Login to http://my.uen.org
2) Navigate to your Personal my.uen page.
3) Use the "Create Adobe PDF Online" link on the Services / Tools portlet.
The link will open an new browser window and automatically log you into this service - if your my.uen record has a verified Utah education email address.
Why do I see edit buttons on the portlets when I visit my Public page?
If you attempt to visit your public my.uen page (ex: http://my.uen.org/1234) while you are still logged into my.uen, you will see edit buttons at the top of each portlet. After logging out of my.uen you will be able to view your public page just as students, parents and general public will see it.
While logged into my.uen you can use the “Preview my Public Page” link on your Editing Public Page to see how your page will look to the general public.
Which browsers does my.uen work with?
We recommend using the latest version of Firefox or your favorite browser. Some older browsers do not support established web standards, and may have difficulty in displaying content as intended. If you are using an older version, click any of the links below to download a free browser upgrade:
Firefox
Internet Explorer
Safari
* The WYSIWYG editor in the my.uen Message portlets does not work with Netscape 7.2. Firefox is the preferred browser.
You'll need to enable both JavaScript and Cookies in order to fully utilize all of the my.uen features. For instructions on how to do this, please consult your browser's help pages.
How do I clear my web browser's cache?
Each time you access a file through your web browser, the browser caches (stores) it. In this way, the files (including any images on the page) do not have to be retrieved anew from the remote web site each time you click the Back or Forward buttons. You should periodically clear the cache to allow your browser to function more efficiently.
Check out this Indiana University article on how to clear the cache on whatever browser you use.
Can I be notified when new features are added to my.uen?
Yes, you can sign up for the my.uen notification service. We assure you that we will not use your e-mail address for anything else but sending out a short notification e-mail - maybe once every couple of weeks or so.
How do I contact the Utah Education Network for technical assistance?
If you are experiencing technical difficulties with my.uen or any of UEN's services, please feel free to contact us or call (800) 866-5852. Support is available during normal Mountain Standard Time business hours.