UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
Emery Telelcom Planned Outage: 2015-05-13 @ 2:00 AM Description: Emery Telcom will be performing firmware updates on our core routers on the morning of May 15th, 2015 between 2:00am and 4:30am in order to apply security patches and bug fixes aimed at improving network stability.
SLC - May 13th @ 2:00am
Moab - May 13th @ 2:15am
Price - May 13th @ 2:30am
Huntington - May 13th @ 2:45am
Cleveland - May 13th @ 3:00am
Castle Dale - May 13th @ 3:15am
Grand Junction - May 13th @ 3:30am
Green River - May 13th @ 3:45am
Ferron - May 13th @ 4:00am
Helper - May 13th @ 4:15am
Update: This maintenance completed on time. Impact: SLC, Moab, Price, Huntigton, Cleveland, Castle Dale, Grand Junction, Green River, Ferron, Helper
San Juan POP: 2015-05-19 @ 11:00 AM Description: We have sent a replacement card en route to San Juan. No ETA at this time, but will update soon.
Update: Service has been restored for the moment, but should be considered degraded. After school hours, the hardware will be replaced to permanently fix the problem.
Update: This maintenance completed at 5:39 PM. Impact: The San Juan District and schools terminating at the San Juan POP are currently down due to possible hardware failure.
SLCC UPS Maintenance: 2015-05-21 @ 11:00 PM Description: UEN will be performing UPS maintenance at the Salt Lake Community College POP site. This maintenance includes some relocation of hardware and will require that the UPS be offline for the duration of the maintenance.
If you have any questions or concerns, please contact UEN Network Operations for more details. 801-xxx-xxxx
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:55 AM. Impact: The SLCC location will have it's UPS serviced and re-located to accommodate changes at the site.
No service impact is expected because all critical devices located at the site have redundant power. There is however a chance that some services could be offline during this maintenance.
SLCC POP Outage: 2015-05-21 @ 11:15 PM Description: UEN has experienced an unexpected outage as a result of the scheduled UPS maintenance this evening.
More details will come soon.
Update: This outage was resolved at 12:52 AM. Impact: The outage took ALL services connected to or through the SLCC POP offline for approximately 25 minutes.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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