Employment Opportunities

UEN and the University of Utah are Affirmative Action/Equal Opportunity Employer and encourages applications from women, minorities, persons with disabilities, and veterans, and provides reasonable accommodation to the known disabilities of applicants and employees.

Open Positions:

Remote Technical Product Support Engineers
Troubleshoot and resolve complex and/or escalated technical product-related issues for customers remotely via inbound/escalated calls, email, live chat, video, etc. Duplicate problems and define root causes, using product designs, code, or specifications. Possess in-depth knowledge of the organization’s products and/or services and may include engineers who created product or service. Develop technical documents and instructions and document new fixes for lower tier technical support groups. Interact with product development and quality assurance teams to give feedback, discuss design issues, investigate problems, and develop solutions to meet the technological needs of users. May also directly assist clients on escalated support tickets for highly complex technical issues when first-line product support teams have not succeeded in isolating and resolving issue.

Marketing Communication Specialists
Engage in the development and execution of strategic marketing communications to efficiently support product launch campaigns and company brand across various communication channels. Create communication programs that promote the organization and its products and services through various means including blogs and social media, websites, product collateral, logos, or other promotional products. Collaborate with external partners/vendors to execute promotional events and campaigns. Develop a calendar for social media campaigns and initiatives to ensure constant interaction and engagement with customers and prospects. Assist in analyzing marketing data to help shape future marketing strategies.

Information Security Analysts
Monitor, analyze, and maintain systems and procedures to safeguard internal information systems, network, databases, and Web-based security. Conduct vulnerability assessments and monitor systems, network, databases, and Web for potential system breaches / intrusions. Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs. Respond to alerts from information security tools. Report, investigate, and resolve security incidents. Educate and communicate security requirements and procedures to all users and new employees. Recommend and implement changes to enhance systems security and prevent unauthorized access. Research security trends, new methods, and techniques used in unauthorized access of data in order to preemptively eliminate the possibility of system breach. Ensure compliance with regulations and privacy laws. May oversee internal or external systems security (i.e. cloud services).

Open positions are recruited through University of Utah Human Resources. You can search for current job openings at http://employment.utah.edu/ or view https://www.hr.utah.edu/careers/staff/index.php for additional information.

University of Utah Human Resources
250 E 200 S, 16th Floor
Salt Lake City, UT 84111
801-581-2169
801-581-8462
employment@utah.edu

 

If your organization would like to participate in a mail list to receive current information about station job openings, please contact the KUEN Human Resourceslisted below or you can subscribe to the Job List mailing list at the link:

https://lists.uen.org/mailman/listinfo/joblist
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UEN Human Resource Contact:

Elena Sharma
801-585-6021
elena.sharma@utah.edu