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Emery Telco Maintenance: 2018-11-05 @ 11:55 PM Description: Emery Telcom will be performing software updates on an MPLS core router in Moab, UT also impacting Monticello and Blanding
Update: This maintenance completed on time. Impact: 777-xxx-xxxx Moab Regional Hospital to Moab Vocational Center
777-xxx-xxxx Moab Health Dept to Moab Vocational Center
777-xxx-xxxx Moab Charter School to Moab Vocational Center
777-xxx-xxxx Sundwall Preschool to Moab Vocational Center
777-xxx-xxxx Grand Library to Moab Vocational Center
777-xxx-xxxx San Juan Public Health
777-xxx-xxxx Helen M Knight Elem to Moab Vocational Center
777-xxx-xxxx Moab Head Start to Moab Vocational Center
777-xxx-xxxx Out of Band Mangement – Moab Vocational Center
Century Link: 2018-11-05 @ 3:30 AM Description: Bill Mott with Davis school district has approved this maintenance for today.
Century Link ticket:998112
Call number: 888-xxx-xxxx option 2,5
They will be replacing the SMTMU card
Update: This outage was resolved on time. Impact: This will take down 9 circuits in Clearfield:
69.krfs.000171
69.krfs.000172
69.krfs.000173
69.krfs.000174
69.krfs.000175
69.krfs.000176
69.krfs.000177
69.krfs.000178
69.krfs.001053
Centracom Maintenance: 2018-11-08 @ 10:00 PM Description: Centracom will be replacing optics and installing a MUX and replacing optics.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following locations are confirmed for this outage:
Ascent Academy
Athenian Nephi Charter School
Genola Headstart
Nephi Headstart
Millard District/Delta
Pioneer HS For the Performing Arts
Athenian of American fork
However, Centracom did update us that ALL UEN Circuits could be affected by this outage.
Clink fiber cleanup: 2018-11-09 @ 5:00 AM Description: Century link has requested maintenance for 2 of their circuits on November 9th at 5:00 AM. Anticipated length of outage will be 15 - 20 minutes
Update: This maintenance completed on time. Impact: Cache county Green Canyon High School and The Center For Creative Innovation and Discovery charter school will lose connection for 15 - 20 minutes.
CentraCom Maintenance: 2018-11-14 @ 12:00 AM Description: We are continuing to migrate to our new backbone network. We have installed our next generation Cisco based network to improve network reliability and add capacity.
Update: This maintenance completed on time. Impact: Services in Richfield, Utah and Marysvale, Utah will be affected by this cutover. When your circuit is migrated it should only be down for a few minutes as the migration consists of only moving your endpoint from one device to the other.
The following sites may be effected:
CUES Service Center
USOR Richfield
Red Hills Middle School
Anthenian Academy Richfield
Richfield High School
Monroe Head Start
Richfield Early Head Start
Richfield Head Start
Central Utah Youth Center
Sevier District Office
Wendover CO Maintenance: 2018-11-15 @ 6:20 AM Description: Centracom replaced gear last night, duration of outage was from 11pm - 5am. The maintenance is still going.
We have the follow sites down.
Update: All the sites are back up and working.
The SIP trunk to UEN is still down. We are unable to make and receive calls at the moment.
Update: This outage was resolved at 7:25 AM. Impact: TIN-VD Westdesert HS-A
TIN-VD Westdesert HS-B
TOO-DO Bus Garage
TOO-EL Ibapah
TOO-HS Dugway
TOO-HS Wendover
TOO-LIB Ibapah
CentraCom Maintenance: 2018-11-15 @ 12:00 AM Description: We are continuing to migrate to our new backbone network. We have installed our next generation Cisco based network to improve network reliability and add capacity.
Update: This maintenance completed on time. Impact: Services in Wendover, Utah will be affected by this cutover. When your circuit is migrated it should only be down for a few minutes as the migration consists of only moving your endpoint from one device to the other.
The following sites may be effected:
Wendover High School
Anna B Smith Elem School
Centurylink outage: 2018-11-21 @ 10:20 AM Description: There is an apparent centurylink outage, impacting several salt lake circuits and circuits in the provo/orem area.
Update: Centurylink is dispatching to investigate a possible card failure. No ETR at this time.
Update: Centurylink now believes there is a fiber cut somewhere between Midvale and Lehi. They have not completely isolated the issue, but believe it to be due to construction. No ETR.
Update: This outage was resolved on time. Impact: Centurylink is investigating, but the following locations are showing down:
Monroe Headstart
Mountainville Charter School
Odyssey Charter
Renaissance Charter
Quailhollow Elementary
PostgreSQL/pgpool - Production: 2018-11-23 @ 8:00 AM Description: Apply patches and Security updates
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:40 AM. Impact: All UEN hosted websites
CenturyLink: 2018-11-27 @ 11:00 PM Description: -Maintenance to replace a card in the Corient equipment at the Bountiful Central Office
Update: This maintenance completed on time. Impact: There are numerous circuits
Century Link: 2018-11-27 @ 11:00 PM Description: Century Link will be replacing a Corient card at the Bountiful Central Office.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect numerous circuits in the Bountiful area.
North Sanpete/Nebo Mt Pleasant CO Reboot: 2018-11-29 @ 2:00 AM Description: New software has been installed requiring a reboot.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Any devices connected to, or routed through, the Nebo CO at Mount pleasant will lose connection while teh device reboots. Known sites connected are: North Sanpete Fairview CO, North Sanpete DO In, Nebo Mt Nebo, Nebo Wilson Elementary, North Sanpete Spring City Elementary, and North Sanpete Pleasant Creek YIC. North Sanpete and Nebo School Districts will be impacted.
Beehive Communications Emergency maintenace: 2018-11-29 @ 1:00 AM Description: Beehive communications will be repairing damaged cable. Any sites in the Tooele area that are serviced by Beehive may be affected.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Transport to several sites may be intermittent during this maintenance.
Comcast Planned maintenance: 2018-11-30 @ 2:00 AM Description: Comcast will be performing preventative maintenance.
Update: This maintenance completed on time. Impact: It may impact circuits at the following locations:
North Logan Library
Smithfield Library
Utah State University - Main Campus and Kaysville
Lewiston Elementary
George Washington High School
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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