The following customers will experience a loss of service during the window:
Tooele SD
Snowville EL - Box Elder SD
Lake Powell HS - Kane SD
Tooele Tech College
USU Tooele Ext
USHE My529
USU Taylorsville
4th Street Clinic
All charters and libraries connected to our SCC-PE-A node
Description:
UEN Engineers will be performing code upgrades on 3 backbone nodes. TTC-PE-A, TOO-PE-A, and SCC-PE-A
UCM update SSL certs on uccx: 2022-11-08 @ 10:30 PM Description: the SSL cert need to be updated on both uccxpub and uccxsub
Update: This maintenance completed at 11:20 PM. Impact: agents will move to the available node while they reboot
UETN DDC and EBC datacenter network maintenance: 2022-11-14 @ 10:00 PM Description: One EBC and one DDC datacenter networking switch is in a faulty state. A bug has been identified requiring reloads and a switch component firmware upgrade.
Update: This maintenance completed at 11:58 PM. Impact: All EBC and DDC datacenter services may be impacted, including UETN hosting, virtual environments, VPN, networking and firewalls. These are paired redundant switches, so downtime should be minimal, but we will be monitoring and testing redundancy during this time.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.