The following customers will experience a loss of service during the window:
Tooele SD
Snowville EL - Box Elder SD
Lake Powell HS - Kane SD
Tooele Tech College
USU Tooele Ext
USHE My529
USU Taylorsville
4th Street Clinic
All charters and libraries connected to our SCC-PE-A node
Description:
UEN Engineers will be performing code upgrades on 3 backbone nodes. TTC-PE-A, TOO-PE-A, and SCC-PE-A
UEN Backbone Maintenance: 2025-05-01 @ 11:00 PM Description: UETN Engineers will be performing routine maintenance on various backbone nodes
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customer connections will see intermittent losses of service during the window:
State of Utah DTS - Layer 2 connections at TDC-A
SLCC - Disaster Recovery at TDC-A
UofU UIT - 2 of 4 backup links to DDC, Cloud connect services at TDC
WSU - Cloud Connect Services at TDC
USU Taylorsville
Telehealth Connections:
4th STreet clinic
Flexential DC2 connection for Health West
Fountain Green Clinic
Gunnison Hospital - SNO-A Connection
Main Street Clinic
UEN Backbone Maintenance - Uintah Basin: 2025-05-08 @ 11:00 PM Description: UETN Engineers will be performing a router upgrade at our UIN pop location
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this time:
Dagget SD
Uintah SD
Tri-Vernal Clinic
Basin Vernal Clinic
Manila Clinic
UBATC Vernal
USU Bingham
dns.uen.net: 2025-05-20 @ 5:00 PM Description: Software update for dns.uen.net, the service for managing DNS entries, will be under maintenance. Changes/edits to DNS records will be suspended while the systems are updated.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time.
Update: This maintenance completed at 10:57 PM. Impact: DNS resolution will not be impacted as we will do a rolling upgrade through all of the Anycast Systems. Only changes and edits will be affected.
RDC Router Maintenance: 2025-05-22 @ 11:00 PM Description: UETN Engineers will be upgrading routers at the Richfield Data Center.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will see an intermittent loss of service during this window:
USOE Disaster Recovery
Gunnison Hospital - RDC Link
Central Valley Hospital - RDC Link
Central Utah Richfield Clinic
DTS Backup connection at RDC
Canyons Disaster Recovery
Nebo Disaster Recovery
Sevier SD
UEN Enterprise Ops at RDC
All Libraries, Charters, and Headstarts connected to RDC
Provider Outage in Ogden/Weber Area: 2025-05-28 @ 12:45 PM Description: We observed several alarms at 12:45pm today and have confirmed there is an issue with 3rd party provider equipment in the Ogden/Huntsville area. We are in touch with the provider and will provide details and an ETR as we get them.
Update: Crews are currently examining some damaged fiber conduit. No ETR at this time.
Update: Field Leadership has reported that one conduit has been repaired and crews will pull the 144 strand fiber into place. 2 splicers are onsite and will begin preparation work once the 144 strand fiber cable is in place. No final ETR yet.
Update: This outage was resolved at 6:58 AM. Impact: UEN charter schools, some K-12 schools., and libraries in the Ogden/Weber area
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.