UEN Backbone Maintenance: 2026-08-04 @ 11:00 PM Description: OUTAGE NOTICE TEMPLATE
UEN Engineers will be performing routine code upgrades on the following nodes:
DDC-PEP-A
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience intermittent losses in connectivity during the window:
***K-12***
Park City SD
Wasatch SD
***Higher Ed***
BYU - 100G Connection to DDC
CHPC - 100G Connection at DDC
UofU - Tonaquint Backup 3of4
UofU - Tonaquint Backup 4of4
UofU - Quaternary Internet Connection
SLCC - South City Campus
Western Governors University
Westminster College
***Telehealth***
4th Street Clinic
Flexential DC1 connection - Health West
***Other***
Utah State Legislature - Secondary backbone connection
USHE Gateway
DTS - 100G ZAYO service DDC to TSOB
Salt Lake County Libraries
Salt Lake City Libraries
Weber County Libraries
Space Dynamics Lab
UEN Backbone Maintenance: 2026-08-04 @ 11:00 PM Description: OUTAGE NOTICE TEMPLATE
UEN Engineers will be performing routine code upgrades on the following nodes:
DDC-PEP-A
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience intermittent losses in connectivity during the window:
***K-12***
Park City SD
Wasatch SD
***Higher Ed***
BYU - 100G Connection to DDC
CHPC - 100G Connection at DDC
UofU - Tonaquint Backup 3of4
UofU - Tonaquint Backup 4of4
UofU - Quaternary Internet Connection
SLCC - South City Campus
Western Governors University
Westminster College
***Telehealth***
4th Street Clinic
Flexential DC1 connection - Health West
***Other***
Utah State Legislature - Secondary backbone connection
USHE Gateway
DTS - 100G ZAYO service DDC to TSOB
Salt Lake County Libraries
Salt Lake City Libraries
Weber County Libraries
Space Dynamics Lab
Fiber Cut Effecting Sites in West Jordan, Draper, Midvale,: 2026-08-14 @ 12:15 AM Description: Shortly after midnight we saw a number of sites go down. Most have Lumen Circuits with one Utopia Circuit. Lumen has been contacted and a technician has been dispatched to investigate a suspected fiber cut. Sites Effected include Salt Lake City Libraries, Jordan District Schools, and Charters.
Update: This outage was resolved at 8:15 AM. Impact: Libraries:
scl-rt-lib-holladay
scl-rt-lib-millcreek
scl-rt-lib-draper
scl-rt-lib-sandy
Charters:
scc-rt-cha-hawthornwj
shr-rt-hds-majestic >>>>>>(utopia?)
Jordan School District:
jor-rt-hs-westjordan
UEN_jor-rt-do-jatc north
jor-rt-el-heartland
jor-rt-el-majestic
jor-rt-el-oquirrh
jor-rt-el-riverside
jor-rt-el-westvale
jor-rt-el-westland
UEN Urgent Backbone Maintenance: 2026-08-19 @ 11:00 PM Description: UEN Engineers will be performing code upgrades on the following nodes:
DDC-P-A
DDC-P-B
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience intermittent losses in connectivity during the window:
***K-12***
Canyons SD - Backbone connection at Brighton HS
Davis SD - Backbone connection at Farmington DC
Granite SD - Backbone connection at Westlake
Jordan SD - Backbone connection at ATC
Murray SD - Backbone connection at PE-B
SLC SD - - Full Outage
UEN Urgent Backbone Maintenance: 2026-08-19 @ 11:00 PM Description: UEN Engineers will be performing code upgrades on the following nodes:
DDC-P-A
DDC-P-B
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience intermittent losses in connectivity during the window:
***K-12***
Canyons SD - Backbone connection at Brighton HS
Davis SD - Backbone connection at Farmington DC
Granite SD - Backbone connection at Westlake
Jordan SD - Backbone connection at ATC
Murray SD - Backbone connection at PE-B
SLC SD - - Full Outage
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.