UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
PostgreSQL/pgpool - Production: 2019-06-03 @ 9:00 PM Description: Alter table in lportal database, requires restart of database.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 9:05 PM. Impact: All UEN hosted website
UEN Hosting firewall maintenance: 2019-06-04 @ 11:00 PM Description: UEN will be performing maintenance on UEN datacenter border firewalls. Hosted apps, websites, streams, ivc scheduling, recording, and other services may see very short interruptions in traffic during this time.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:49 PM. Impact: UEN Hosted services
POP Move - MOAB: 2019-06-06 @ 11:00 PM Description: UEN is moving equipment in our Moab POP site to a New location in Moab.
We have new equipment preconfigured and Installed. We have been working with the telco and our field group for circuits/cross connections to be prewired and ready for the cut.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 3:05 AM. Impact: We have redundant connections to other POP sites, however sites that terminate in Moab will be down for the duration of the outage.
If you have any questions please call or email the UEN NOC.
Thanks!
TDS-Interlinx Maintenance: 2019-06-07 @ 12:00 AM Description: TDS/Interlinx fiber will be preforming maintenance on Friday morning June 7th from 12:00am to 6:00am to replace existing passive equipment on Tonaquint Dr just East of Lava Point Dr at the roundabout and Dixie Dr just south of South Silicon Way. There is a potential that one or more or your circuits may be affected during this maintenance window. If you have a redundant circuit with TDS/Interlinx you will not be affected.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: There is a potential that one or more or your circuits may be affected during this maintenance window. If you have a redundant circuit with TDS/Interlinx or UEN you will not be affected.
Century Link Maintenance: 2019-06-11 @ 11:00 PM Description: Century Link will be preforming Maintenance on there Midvale OC192
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Canyons SD Admin
Copperview Elementary
East Midvale EL
East Sandy EL
Hillcrest HS
Jordan HS
Canyons Tech Ed Center
CenturyLink Card Restart: 2019-06-11 @ 11:00 PM Description: Centurylink will be cold restarting a card located at the Iron School District Office.
Update: This maintenance completed on time. Impact: It should only disrupt iron school district sites, for about 10 min.
Strata Networks Maintenance Myton Elem and Comm CTR: 2019-06-12 @ 12:00 AM Description: CIRCUITS AFFECTED:
Myton Elementary
Myton Community Center
· MAINTENANCE TICKET NUMBER: M61119
· DESCRIPTION OF ACTIVITY: Equipment Maintenance
Update: This maintenance completed on time. Impact: Services may not be available during this time
Device upgrade Level3: 2019-06-13 @ 11:00 PM Description: We are upgrading the device at the level3 pop site.
This is a major POP upgrade that will allow us to turn up additional 100Gig links on the network.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All sites connected to or through LV3 will go down for the duration of the outage.
specific path issue: 2019-06-18 @ 11:00 PM Description: UEN is troubleshooting a possible device issue.
Update: This outage was resolved at 11:50 PM. Impact: Going to shut down links to test connectivity through our a couple backbone sites.
Utopia Vista at Entrada: 2019-06-18 @ 1:00 AM Description: UTOPIA will be upgrading the code and fixing a card on a switch in St. George that services Vista at Entrada.
Update: This maintenance completed on time. Impact: will have a 5-10 minute outage while the router reboots.
Strata Altamont Elem, HS and Clinic: 2019-06-19 @ 12:00 AM Description: CIRCUITS AFFECTED:
Altamont Elementary
Altamont High School
UBMC Altamont Clinic
· MAINTENANCE TICKET NUMBER: M61819
· DESCRIPTION OF ACTIVITY: Splicing in new Fiber
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Sites may not be available during this maintenance.
UETN Outage: 2019-06-19 @ 3:30 PM Description: UETN has a backbone device that is currently experiencing major traffic impacting issues.
Update: This outage was resolved at 4:26 PM. Impact: Tooele SD
USU Extention Tooele
Tooele ATC
Snowville
Utopia Card update: 2019-06-19 @ 12:00 AM Description: Utopia is changing a card in their equipment that will include an aggregation circuit.
Update: This outage was resolved at 1:24 AM. Impact: This will cause several sites to lose connectivity until the card swap is complete.
Reboot UCCX Pub: 2019-06-20 @ 11:30 PM Description: the DB Service will not start. i need to restart the VM
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:57 PM. Impact: everything should fail over the the Sub while the pub is rebooting
Syringa Draper: 2019-06-25 @ 1:00 AM Description: Description: We have identified our damaged fiber, we will need to dispatch out to splice and repair our ring.
Update: This maintenance completed on time. Impact: During this maintenance you will see a loss of service.
89/KRFS/100007//SYG
EBC PEP-B RSP Upgrade: 2019-06-27 @ 11:00 PM Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our EBC POP Site. This will be on the B device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:36 AM. Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage.
South Central Maintenance: 2019-06-29 @ 11:55 PM Description: South Central will be migrating circuits to a new router
Update: This maintenance completed on time. Impact: Beaver, UT
Parowan, UT
DDC PEP-B Code Upgrade: 2019-06-30 @ 1:00 AM Description: We are upgrading our ASR 9010 code, in prep for an RSP upgrade. This will be on the B device. The device will reload two times.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 1:51 AM. Impact: Major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage.
(access from UEN routed IP space)
http://weathermap.uen.net/?site=ddc
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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