Network & Service Outages
March 21, 2026
No outages scheduled today
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- Moving TenGig connections at SLCC POP: 2019-07-02 @ 11:00 PM
Description: We will be moving 3 connections at the SLCC POP, two backbone connections and one circuit to Canyons school district. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 11:46 PM.
Impact: Traffic should follow alternate paths during the brief period while these connections are moved to new ports. - Moving TenGig connections at SLCC POP: 2019-07-02 @ 11:00 PM
Description: We will be moving 3 connections at the SLCC POP, two backbone connections and one circuit to Canyons school district. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 11:46 PM.
Impact: Traffic should follow alternate paths during the brief period while these connections are moved to new ports. - DDC PEP-A Code Upgrade: 2019-07-07 @ 1:00 AM
Description: We are upgrading our ASR 9010 code, in prep for an RSP upgrade. This will be on the A device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 3:48 AM.
Impact: Major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ddc - EBC PEP-A Code Upgrade: 2019-07-07 @ 1:00 AM
Description: We are upgrading our ASR 9010 code, in prep for an RSP upgrade. This will be on the A device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 3:48 AM.
Impact: Major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. There will be at least one reload and up to two reloads to complete the upgrade. (access from UEN routed IP space) http://weathermap.uen.net/?site=ebc - DDC PEP-C Code Upgrade: 2019-07-07 @ 1:00 AM
Description: We are upgrading our ASR 9010 code, in prep for an RSP upgrade. This will be on the C device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 3:47 AM.
Impact: Major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ddc - DDC PEP-B RSP Upgrade: 2019-07-09 @ 11:00 PM
Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our DDC POP Site. This will be on the B device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 12:55 AM.
Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ddc - SoCen Switch replacement: 2019-07-09 @ 11:00 PM
Description: Emergency Maintenance EM20190709 South Central Communications will be performing emergency maintenance on its network as described below. Replacing router in Tropic that is starting to have issues. Update: This maintenance completed on time.
Impact: Service will be down while traffic is moved to new switch. Sites serviced by South Central will be impacted. - DDC PEP-B RSP Upgrade: 2019-07-09 @ 11:00 PM
Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our DDC POP Site. This will be on the B device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 12:55 AM.
Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ddc - SoCen Switch replacement: 2019-07-09 @ 11:00 PM
Description: Emergency Maintenance EM20190709 South Central Communications will be performing emergency maintenance on its network as described below. Replacing router in Tropic that is starting to have issues. Update: This maintenance completed on time.
Impact: Service will be down while traffic is moved to new switch. Sites serviced by South Central will be impacted. - EBC PEP-A RSP Upgrade: 2019-07-11 @ 11:00 PM
Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our EBC POP Site. This will be on the A device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 12:20 AM.
Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ebc - EBC PEP-A RSP Upgrade: 2019-07-11 @ 11:00 PM
Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our EBC POP Site. This will be on the A device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 12:20 AM.
Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ebc - Fiber Replacements: 2019-07-16 @ 11:00 PM
Description: UETN Engineers will be at SUU to perform fiber and patch panel cleanup. All sites off of SUU-PEP-A and SUU-PEP-B will be affected. Each circuit will go down in sequence and not all at once. We will have engineers looking at these circuits to ensure they come up properly. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following sites will be affected: Panguich Co Cedar City Co Cedar City library Iron-pe-a Enoch Headstart St George Headstart (both sites) Parowan Headstart Hurricane Valley Headstart Young Sunset Headstart SEDC Regional SUU Campus - Fiber Replacements: 2019-07-16 @ 11:00 PM
Description: UETN Engineers will be at SUU to perform fiber and patch panel cleanup. All sites off of SUU-PEP-A and SUU-PEP-B will be affected. Each circuit will go down in sequence and not all at once. We will have engineers looking at these circuits to ensure they come up properly. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following sites will be affected: Panguich Co Cedar City Co Cedar City library Iron-pe-a Enoch Headstart St George Headstart (both sites) Parowan Headstart Hurricane Valley Headstart Young Sunset Headstart SEDC Regional SUU Campus - South Central Maintenance: 2019-07-18 @ 10:00 AM
Description: South Central - Moving link to new transport Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: Marysvale Kanab Orderville - DDC PEP-A RSP Upgrade: 2019-07-18 @ 11:00 PM
Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our DDC POP Site. This will be on the A device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 11:47 PM.
Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ddc - Cache Do In firmware upgrade: 2019-07-18 @ 11:00 PM
Description: Firmware upgrade to c6880x-adventerprisek9-mz.SPA.155-1.SY3 Update: This maintenance completed on time.
Impact: Summit Elementary Sunrise Elemnetary Northpark Elementary Greenville Elementary River Heights Elementary Providence Elementary Millville Elementary Nibley Elementary Lincoln Elementary Special Services DO Canyon Elementary Lewiston Elementary Mountainside Elementary Spring Creek Middle School North Cache Middle School White Pine Elementary Sky View High School Cedar Ridge Wellsville El Mountain Crest High School South Cache Heritage Birchcreek Transportation Ridgeline Green Canyon Cache HS - DDC PEP-A RSP Upgrade: 2019-07-18 @ 11:00 PM
Description: We are upgrading our ASR 9010, RSP440's to a RSP 880's at our DDC POP Site. This will be on the A device. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 11:47 PM.
Impact: Primarily, major links that will go down have redundant paths and traffic will be rerouted through or around the POP. Sites that terminate on that device will be down for the duration of the outage. (access from UEN routed IP space) http://weathermap.uen.net/?site=ddc - Cache Do In firmware upgrade: 2019-07-18 @ 11:00 PM
Description: Firmware upgrade to c6880x-adventerprisek9-mz.SPA.155-1.SY3 Update: This maintenance completed on time.
Impact: Summit Elementary Sunrise Elemnetary Northpark Elementary Greenville Elementary River Heights Elementary Providence Elementary Millville Elementary Nibley Elementary Lincoln Elementary Special Services DO Canyon Elementary Lewiston Elementary Mountainside Elementary Spring Creek Middle School North Cache Middle School White Pine Elementary Sky View High School Cedar Ridge Wellsville El Mountain Crest High School South Cache Heritage Birchcreek Transportation Ridgeline Green Canyon Cache HS - Ciena 6500 Code Upgrade: 2019-07-24 @ 11:00 PM
Description: Ciena will be upgrading code on all our Ciena 6500 Packet Optical nodes. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: No impact expected. The code upgrades are hitless and do not require cold restarts. - Ciena 6500 Code Upgrade: 2019-07-24 @ 11:00 PM
Description: Ciena will be upgrading code on all our Ciena 6500 Packet Optical nodes. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: No impact expected. The code upgrades are hitless and do not require cold restarts. - UVU POP Power Maintenance - 1 of 2: 2019-07-25 @ 5:00 AM
Description: UVU is replacing their main UPS. This will require them to cut power to their facilities at 5am on the morning of July 25. Power is expected to be restored by 5:30AM. Update: Additional impacted sites/districts: Alpine School District Provo School District Millard School District Juab School District Nebo School District Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: All charter schools, Libraries, and head starts that are dependent on our UVU nodes will be down during this time. - Ciena 6500 Code Upgrade: 2019-07-25 @ 11:00 PM
Description: Ciena will be upgrading code on all our 6500 Packet Optical nodes Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: No impact. The upgrades are hitless and do not require cold restarts. - Ciena 6500 Code Upgrade: 2019-07-25 @ 11:00 PM
Description: Ciena will be upgrading code on all our 6500 Packet Optical nodes Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: No impact. The upgrades are hitless and do not require cold restarts. - Ciena Maintenance DTDC: 2019-07-26 @ 3:00 AM
Description: Ciena needs to inspect fiber, optic and card for DTDC A S 1. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: Sites serviced by this node will be down while they test and perform maintenance. This is part of the previously scheduled software update. Sites primarily impacted will be UofU and USU. Sites should re-route around via redundant paths, but there may be occasional outages or slowness. - UVU POP Power Maintenance - 2 of 2: 2019-07-27 @ 5:30 AM
Description: UVU will need to cut power again to their facilities while they connect the new UPS device. This will happen at 5:30am on the morning of 7-27. Power is expected to be restored at 6am. Update: Additional impacted sites/districts: Alpine School District Provo School District Millard School District Juab School District Nebo School District Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 6:16 AM.
Impact: All charter school, libraries, and head starts that are dependent on our UVU nodes will be down during this time - CentraCom Lehi Maintenace: 2019-07-30 @ 12:00 AM
Description: Damaged fiber that needs to have a section replaced in Lehi, UT Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: Customers in Lehi, Utah north of 2600 North, east of Fox Hollow Elementary, south of SR92, and west of 7600 West will be affected by this maintenance. - Centracom Maintenance: 2019-07-30 @ 12:00 PM
Description: Damaged fiber that needs to have a section replaced in Lehi, UT Update: This maintenance completed on time.
Impact: Customers in the Lehi Area - Centracom Maintenance: 2019-07-30 @ 12:00 PM
Description: Damaged fiber that needs to have a section replaced in Lehi, UT Update: This maintenance completed on time.
Impact: Customers in the Lehi Area - Video VRF Maintenance: 2019-07-31 @ 11:00 PM
Description: UEN Networking staff will be testing a new network design and new firewalls which will protect video equipment inside the video VRF Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: This maintenance will affect all traffic passing into or out of the existing Video VRF.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information: Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
- By Email: If you would like to be added to our outage notification email list please click here.

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