UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
NCS Code upgrade: 2019-08-01 @ 11:00 PM Description: Upgrading Code at out level3 device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:37 PM. Impact: The majority of connections are redundant and will reroute. Device will only be offline for 1 reboot or the router.
Syringa Networks Logan: 2019-08-02 @ 1:00 AM Description: Adding new shelves to DWDM systems in Logan and Tremonton
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Sites serviced by Syringa may be unavailable during this time.
Ciena Maintenance: 2019-08-06 @ 11:00 PM Description: Ciena will be doing maintenance on the Park Shelf-1 node this evening. This will be service impacting.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: UIT: 2 - 40GE circuits that terminate at park.
UEN: 100GE EBC --> LV3
UA: 1 - 10G fiber channel & 1 layer 2 circuit between EBC --> DDC
South Central Comm: Maintenance: 2019-08-06 @ 12:00 AM Description: Replace fiber jumpers in Beryl Central Office
Update: This maintenance completed on time. Impact: Service in Beryl, Utah and Enterprise, Utah will be affected while fiber jumpers are replaced. Impact should be for a short period of time.
Contact:
Troy Brian
troyb@socen.com
435-xxx-xxxx
Syringa Networks SLC: 2019-08-06 @ 1:00 AM Description: Groom DWDM circuits to new path
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Sites in the Salt Lake area serviced by Syringa may lose connection during this time.
UVU Backbone Maintenance: 2019-08-06 @ 10:00 PM Description: UETN Needs to install new optics and cabling on backbone equipment and move two backbone connections to a new optic/interface. This will alleviate output buffering errors that we are currently seeing on the existing physical connections.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:44 PM. Impact: This maintenance should not have any impact as the two backbone connections being moved to a new optic and interface have redundant paths within the UVU POP and the Snow Ephriam POP locations.
PostgreSQL/pgpool: 2019-08-07 @ 9:00 PM Description: Fix NFS mount for database backups
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 9:43 PM. Impact: All of UEN hosted website -dev and prod
WSU Backbone Upgrades: 2019-08-15 @ 11:00 PM Description: UEN Networking staff will be upgrading backbone equipment at the Weber State POP location. The equipment upgrade will facilitate the 100 Gig backbone plans as well as add port density.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: These changes will affect network connectivity for those sites directly connected to the device being replaced and that are not dual homed. Specifically the Ogden and Weber school districts.
Beehive Maintenance: 2019-08-21 @ 1:00 AM Description: Beehive Broadband will be updating their equipment.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Throughout this maintenance window any of the following circuits could be affected briefly.
Snowville
Vernon
Wendover Headstart
Eskdale
Garrison
Ibapah
West Desert High School
Wendover High School
Grouse Creek
Park Valley
Emery Telcom Maintenance: 2019-08-27 @ 11:55 PM Description: Emery Telcom will be splicing a new fiber path between Helper, UT and Ford Ridge
Update: This maintenance completed on time. Impact: USU Eastern
USUE to UVU: 2019-08-28 @ 12:00 AM Description: Emery Telcom will be performing fiber splicing to move links to a new fiber path between Helper, UT and Ford Ridge 12:01 am and 4:00 am on August 28, 2019.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Traffic should re-route around the outage, so impact will be minimal. Since the secondary routes are smaller connections, occasional slowness may be observed.
USE-PE-A: 2019-08-29 @ 11:00 PM Description: Making some routing changes. Removing some old configuration in preparation for upgrading the device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: There should be no interruption of services.
DATC Device Upgrade: 2019-08-29 @ 11:00 PM Description: Code upgrade on the DAT-PEP-A device. Need to upgrade from 6.1.2 to 6.1.4,sp7 to 6.6.2, I may not be able to do both upgrades in 1 night.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Device will reboot several times. Services will be down during reboot.
Utopia West Valley: 2019-08-30 @ 1:00 AM Description: UTOPIA will be upgrading code and moving fiber connections on a core piece of equipment in West Valley.
Update: This maintenance completed on time. Impact: All directly connected customers will experience an outage lasting 10-15 minutes while the router is upgraded. No other outages are expected.
AFFECTED CUSTOMERS:
403618 – SLCC – UEN
367555 – Shriver Admin – UEN
408639 - Early Light Academy - UEN
UEN Infoblox DNS appliance maintenance: 2019-08-30 @ 5:00 PM Description: We will be patching our Infoblox DNS appliances starting at 5:00 PM on Friday, August 30.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 6:03 PM. Impact: The web GUI for making DNS changes will be unavailable for about ten minutes right after the maintenance starts around 5:00 PM. It will take another hour or two to complete the patching process for UEN's remaining appliances located throughout the State. These appliances are redundant so there should not be any DNS service outages. The only outage, as stated above, will be when the appliance that hosts the web GUI is rebooting.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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