UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
Widespread power outages affecting UETN Network: 2020-09-08 @ 8:00 AM Description: Severe wind and weather have caused widespread power issues throughout various parts of the Salt Lake Valley.
UETN Network Operations is monitoring the situation closely and ensuring that all sites recover fully from all power and network related events. There is no official ETR from Rocky Mountain power at this time. We will provide updates as we learn more.
Update: This outage was resolved on time. Impact: The following UETN customers are affected by the large scale power outages:
ALL of The Salt Lake Community Action Head Start Program sites
**CHARTER SCHOOLS**
Center for Creative Discovery
Stegner Academy
Canyon Rim Charter
Madeleine Choir School
New Guadelupe Charter
Salt Lake Performing Arts
HighMark Academy
Rowland Lincoln Charter
Leadership Learning Charter - Layton
Dual Immersion Charter
Centro De Familia Head Start - Salt Lake
City Academy Charter
**LIBRARIES**
Kaysville Library
Centerville Library
Weber Ogden Valley Library
USU Botanical
**K-12**
- Box Elder SD -
Willard Elementary
- Canyons SD -
Quail Hollow Elementary - Canyons SD
- Cache SD -
Lincoln Elementary
River Heights Elementary
Cedar Ridge Elementary
Special Services Building
South Cache JH
- Weber SD -
Canyon View Special School
Snowcrest JH
Canyon View Special School
- Ogden SD -
Mt Ogden Middle School
Highland Middle School 2
- Granite SD -
Bonneville JH
- SLC SD -
Science Center - SLC SD
Highland HS - SLC SD
Widespread power outages still affecting UETN Network: 2020-09-09 @ 5:00 PM Description: Many power-related network issues have been resolved since yesterday's wind storm but many still remain.
Update: This outage was resolved on time. Impact: The following sites remain down due to power issues:
**K-12**
- Box Elder SD -
Willard Elementary
- Granite SD -
Bonneville JH
- Ogden SD -
Mt Ogden Middle School
Highland Middle School 2
**CHARTER SCHOOLS**
Stegner Academy
Canyon Rim Charter
Centro De Familia Head Start - Salt Lake
Salt Lake Performing Arts
Dual Immersion Charter
**LIBRARIES**
Centerville Library
**ADMIN**
Utah State Office Of Education
Major Fiber Cut near UVU POP: 2020-09-09 @ 4:00 PM Description: A major fiber cut has occurred near our UVU POP, affecting several customers. Investigations have just begun, we will provide updates as we get them.
Update: Fiber repair crews are estimating full repair by 2am.
Update: This outage was resolved at 10:53 AM. Impact: The following UETN customers are experiencing complete loss of services:
Tooele Technical College
Millard School District
Mountainland Head Start Programs
Athenian Nephi, AmFork, and Delta
American Prep Liberty
Ascent Academy Lehi
Canyon Grove Charter
CS Lewis Academy
Lakeview Academy
Ranches Academy
Reagan Academy
Rockwell Charter
Spectrum Academy
Treeside Charter
Utah Military Academy
Genola Head Start
Utah Deaf and Blind - Springville
Excelsior Charter
Fix UCM imp cluster: 2020-09-10 @ 11:00 PM Description: the IMP cluster is in a broken state. i need to restart the HA services
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:00 AM. Impact: The jabber soft phone will be unstable while the changes are made.
This will not effect the hard phone.
Prod database host: 2020-09-20 @ 7:00 AM Description: Patching Prod database hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All UEN hosted websites
UCM unity cert update: 2020-09-22 @ 11:30 PM Description: The cert's on both unity/voicemail servers need to be updated
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:08 AM. Impact: there should be no downtime
DIX POP Maintenance: 2020-09-24 @ 11:00 PM Description: UETN Engineers will be upgrading a router at our POP location at Dixie State College.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following services will be down during this time:
Washington School District Primary connection
Dixie State College Primary connection
UVU POP - Fiber repair: 2020-09-25 @ 10:00 PM Description: Fiber contractors will be pulling new fiber on UVU campus to replace the previously damaged/repaired fiber from a major fiber cut on September 9.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The same locations will experience an outage during this time. The repair will commence at 10pm and will take the entirety of the evening and complete at 8am.
Tooele Tech College - Primary Link - backup link will stay up
Millard School District
Mountain Land Head Start Programs
All Charter schools served by our UVU POP
Reboot DDC-RT-UEN-SIP-CUBE: 2020-09-29 @ 11:30 PM Description: the power cord need to be rerouted at DDC. Don is also going to add a power splinter
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:42 PM. Impact: there will be a short outage when the sip service fail over to the EBC Cube
Database restart on UCCX Sub: 2020-09-29 @ 11:30 PM Description: i need to restart the Database service on the UCCX sub
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:05 AM. Impact: there should be no downtime. if the agent are log into the sub they will fail over to the pub.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
UTAH EDUCATION NETWORK
More K12 Education
my.uen Login
Forgot my.uen Login
Curriculum Search
Find a School
Canvas Logins
Find an Institution
Teacher Tips
PD Newsletter
PDTV
UEN Homeroom
Adobe
Canvas
eMedia
Google
Nearpod
Utah's Online School Library
Justin
Braxton
Dani
Kayla
Katie
Lora
Rob
Val
Locally Produced
Give Us Feedback
WebEx
Zoom
CMS Web App
TMS
YouTube
Network Outages
Network Traffic Map
Speed Test
Infrastructure Map
Facebook
Instagram
LinkedIn
News RSS
Contact Us Form
Dashboards
Maps
Widgets