UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
Cert update for the UCCX cluster: 2020-10-01 @ 11:45 PM Description: i need to update the apache ssl certs on the UCCX cluster
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:57 PM. Impact: After the cert's are in place i'll need to restart the web service. the agent should fail over to the available node during the restart's.
Americom Fiber move: 2020-10-01 @ 11:00 PM Description: Americom will be moving some fiber at the Capitol building.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect the primary DTS connection but their secondary connection should handle production traffic. No other customers should be affected
Wendover Central Office Upgrade: 2020-10-01 @ 11:00 PM Description: UETN Engineers with be working with Centracom to upgrade equipment and bandwidth to the Wendover Central Office location. This will provide increased bandwidth for multiple non Tooele School District entities.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:39 AM. Impact: The following locations will experience an outage while physical connections and configurations are moved between old and new hardware:
Tooele School District:
Wendover High School
Dugwan High School
Anna Smith Eementary
Millard School District:
Eskdale High School
Garrison Elementary
Box Elder School District:
Park Valley Elementary
Grouse Creek Elementary
Tintic:
West Desert High School
Libraries:
Ibapah Library
The outages are expected to be brief, however it is possible that the entire maintenance window could be used if problems occur.
Restart Finesse user GUI: 2020-10-02 @ 11:00 PM Description: i need to restart the end users web service for UCCX pub and sub. To finish the cert update
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:05 PM. Impact: there will be no downtime. they will fail over to each other.
Beehive Maintenance: 2020-10-12 @ 11:55 PM Description: Beehive will be performing a switch replacement on Frisco Peak
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following UETN Customers will be impacted during this maintenance window:
Lake Powell Elementary
Hanksville Elementary
All West Maintenance: 2020-10-13 @ 11:55 PM Description: All West will be performing maintenance to upgrade software
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following UETN customers will see a loss of service during this window:
Silver Summit Academy
ZAYO Dark Fiber Maintenance: 2020-10-13 @ 11:55 PM Description: Zayo will perform planned maintenance to repair damaged fiber
Update: This maintenance completed on time. Impact: FBDK/347926//ZFS
This is the dark fiber from UVU-PEP-C to DDC-PEP-A. 4x10G CWDM Backbone circuit from UVU to DDC.
WSU POP Maintenance: 2020-10-15 @ 11:00 PM Description: UETN Engineers will be replacing one of the nodes at our WSU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of services during this window:
Ogden Weber Applied Technical College
Weber State University - Primary Link
Davis School District - Layton Data Center Connection
All Charter schools served by our WSU POP
UTOPIA Maintenance - American Fork: 2020-10-15 @ 11:55 PM Description: UTOPIA will be splicing fiber in American Fork UT.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following UETN customers can expect to be with out services for 1 – 2 hours.
West Lake High School
Thunder Rigde ES
Alpine SD West Transport Bldg
Alpine Transport Bldg
Mountain Sunrise Academy
Uccx apply new License: 2020-10-16 @ 11:30 PM Description: i need to apply a new License on the cluster. this require a reboot on both box's
Update: i start a little early. the licenses have been applied and rebooted.
the cluster looks good
Update: This maintenance completed at 11:30 PM. Impact: the agents should fail over to the active host.
USU POP Maintenance: 2020-10-20 @ 11:00 PM Description: UETN Engineers will be upgrading hardware at our USU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 2:31 AM. Impact: The following Customers will experience a loss of services during this outage window:
USU Primary Connection
BATC Brigham
BATC Logan
Logan School District
Thomas Edison North/South Charters
Bear River Charter
Smithfield Library
North Logan LIbrary
Mendon Library
Bear Lake Clinic North Logan
Bear Lake Community Health Center - Providence
Space Dynamics Laboratory - Secondary Connection
Emery Maintenance - Roosevelt to Blanding: 2020-10-20 @ 11:00 PM Description: Emery Telcom will be performing fiber splicing to relocate a section of fiber in Grand Junction, CO. This route is used for the 10 Gbps link from Roosevelt to Blanding and the link will be down throughout splicing.
Update: This maintenance completed on time. Impact: 10 Gbps link between Roosevelt(UIN-PE) and Blanding(SAJ-PE) will be down during maintenance.
Circuit ID: 777-xxx-xxxx
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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