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UPS Maintenance at SLCC: 2022-07-07 @ 11:00 PM Description: We will be doing maintenance on UPS units residing at SLCC.
Update: This maintenance completed on time. Impact: No customer impact is expected.
UPS Maintenance at SLCC: 2022-07-19 @ 11:00 PM Description: UETN field technicians will be at SLCC to replace UPS batteries. Devices will be on house power until the replacement is complete.
Update: This maintenance completed on time. Impact: No impact is expected.
Ogden area outage: 2022-07-30 @ 7:00 AM Description: Lumen is currently splicing damaged fiber in Huntsville, causing an outage in the area. No ETR at this time.
Update: 1:00pm: Lumen has located the physical damage at the second site and excavation work is underway. An ETR has not been established.
Update: 5:00pm: From Lumen - - Fiber repair teams have advised that 2000 feet of 144-count and 288-count fiber, as well as the duct containing the cables, will need to be replaced. Crews are continuing excavations at this time to allow for access and installation of the replacement duct and cable. Repairs are expected to be completed on July 31, 2022 as multiple teams continue work overnight to complete the repairs.
Update: Many of our alerts have stopped, but Lumen has not given the all clear. They plan to work through the night, locating and repairing the remaining ducts/cables.
Update: This outage was resolved on time. Impact: The following customers are experiencing partial or full loss of service:
Several Private Schools, Charter Schools and Weber School District in the Ogden Area
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
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