UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience intermittent losses of connectivity during the window:
MTEC XANGO
MTEC Thanksgiving Point
USU Orem
Eagle Gate College Provo
Utah Radiology Provo
Santaquin Clinic
Mountainland Head Start Org
All Charters and Head Starts connected at UVU
Description:
UEN Engineers will be performing a routine code upgrade on our UVU-PE-A node
Centracom Maintenance: 2022-08-03 @ 11:30 AM Description: Centracom Engineering will be upgrading some of their gear. Centracom internet services will be down.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:24 PM. Impact: The Following Circuits and sites will be affected by the maintenance:
Mount Pleasant Head Start Circuit ID = 4353001077
Centerfield Head Start Circuit ID = 4353001076
Wasatch Headstart Circuit ID = 4354621400
Fairview Bookmobile Circuit ID = 4353001173, 4351001712
UEN OOB UVU to Snow College Circuit ID = 4353000251
Tintic District Office Circuit ID = 4353000201
UETN Datacenter/Hosting network maintenance: 2022-08-11 @ 10:00 PM Description: We will be performing firewall and network maintenance on the datacenter/hosted networking infrastructure as part of our ongoing migration to a new virtualization system.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:40 AM. Impact: Some hosted utilities and services will see short network interruptions, including but not limited to the following:
Tableau, lists, ftp, wiki, jira, developer tools, AM and IVC, authentication, dns tools, and gateways.
UETN DDC and EBC emergency network maintenance: 2022-08-14 @ 7:30 PM Description: Two nexus switches are showing hardware errors that require immediate attention. They will be rebooted (one at a time, DDC first) and further troubleshooting done if necessary.
Update: This maintenance will begin in 5 minutes.
Update: This outage was resolved at 9:13 PM. Impact: UETN hosting and internal networks may be impacted but this is a redundant solution so no outage is expected.
update UCM dns servers: 2022-08-16 @ 10:00 PM Description: we will be updating the DNS IP's across the UCM cluster.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:03 PM. Impact: the network interfaces will bounce with the change. phones might move to the next available node.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.