UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience intermittent losses of connectivity during the window:
MTEC XANGO
MTEC Thanksgiving Point
USU Orem
Eagle Gate College Provo
Utah Radiology Provo
Santaquin Clinic
Mountainland Head Start Org
All Charters and Head Starts connected at UVU
Description:
UEN Engineers will be performing a routine code upgrade on our UVU-PE-A node
Update UCM certs: 2023-01-10 @ 10:30 PM Description: we need to re-generate a handful of Self signed cert across the UCM cluster
Update: This maintenance completed at 12:09 AM. Impact: Phones will move to the next available node as services are restarted
UETN Listserver Upgrade: 2023-01-11 @ 7:00 PM Description: UETN's Listserver application will be upgraded and migrated to a server running updated underlying software as well.
Update: This maintenance completed at 11:01 PM. Impact: UETN-hosted mailing lists operating on lists.uen.org will not function during this maintenance. The web console will not be available during the maintenance as well.
UCM software upgrade: 2023-01-20 @ 10:45 PM Description: We are upgrading the UCM clusters from 11.5 to 12.5.
Update: This maintenance completed at 6:12 PM. Impact: if everything goes well the phone should only be down for a few.
UCM software upgrade: 2023-01-20 @ 10:45 PM Description: We are upgrading the UCM clusters from 11.5 to 12.5.
Update: This maintenance completed at 6:12 PM. Impact: if everything goes well the phone should only be down for a few.
UCM software upgrade: 2023-01-20 @ 10:45 PM Description: We are upgrading the UCM clusters from 11.5 to 12.5.
Update: This maintenance completed at 6:12 PM. Impact: if everything goes well the phone should only be down for a few.
UCM migration to new hardware: 2023-01-26 @ 10:30 PM Description: we are migrating the UCM cluster to new hardware
Update: This maintenance completed at 2:03 AM. Impact: we will move one cluster at a time. the phones should fallback to next available node.
UCCX upgrade: 2023-01-31 @ 10:30 PM Description: We are upgrading UCCX from 12.0 to 12.5.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: we'll do are best to keep one of the Finesse node up during the maintenance.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.