The following customers will experience a loss of service during the window:
Tooele SD
Snowville EL - Box Elder SD
Lake Powell HS - Kane SD
Tooele Tech College
USU Tooele Ext
USHE My529
USU Taylorsville
4th Street Clinic
All charters and libraries connected to our SCC-PE-A node
Description:
UEN Engineers will be performing code upgrades on 3 backbone nodes. TTC-PE-A, TOO-PE-A, and SCC-PE-A
switch software version on uccxsub: 2023-02-01 @ 10:30 PM Description: round two of upgrade UCCX to 12.5
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:38 PM. Impact: one service on uccxpub will not start. This might break uccx when i switch software versions on the Sub. I have an open TAC case just incase
Tooele, Tintic, and Millard SD Outage: 2023-02-02 @ 7:25 PM Description: Centracom is investigating an issue with fiber to the wendover CO which affects various parts of our network including: Tooele SD, Tintic SD, Millard SD.
Update: Centracom has dispatched some techs to investigate a possible fiber cut. There is no current ETA.
Update: This outage was resolved on time. Impact: Tooele SD
Tintic SD
Milard SD
Update UCM certs: 2023-02-23 @ 10:30 PM Description: the ssl cert are about to expire.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:39 PM. Impact: the phone will move to the next available node while the nodes are rebooted . this should not effect call services.
Update UCM certs: 2023-02-28 @ 10:30 PM Description: updating the SSL certs on UCM callmanager and chat servers
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:24 PM. Impact: phone should move over the the next available node during the reboot
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.