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SLCC Router Maintenance: 2024-11-07 @ 11:00 PM Description: UETN Engineers will be replacing both routers at our SLCC POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience an intermittent loss of service during the 3 hour window:
Western Governors University
SLCC Campus
SLCC Disaster Recovery to TDC
Utah State Legislature A device - secondary device will remain up
USU Taylorsville
DTS TSOB connection at SLCC - DDC connection will remain up
4th Street Clinic
Canyons SD Primary Connection - Secondary connection to Brighton HS will remain up
Granite SD - Primary Connection - secondary connection at Granger HS will remain up
Jordan SD - Primary Connection - secondary connection at JATC will remain up
Alpine SD - Westlake Location - Lindon location will remain up
Murray SD
Toole SD
SLCC router Maintenance: 2024-11-19 @ 11:00 PM Description: UETN Engineers need to perform an reload of our SLCC A node this evening
Update: This maintenance completed on time. Impact: The following customers will see at outage during this time:
Canyons SD - A node
Tooele SD
Jorda SD - A node
Western Governors
Utah State Legislature - A node
Alpine - C node - Westlake site
UVU Router Maintenance: 2024-11-21 @ 11:00 PM Description: UETN Engineers will be performing routine code maintenance on the UVU B node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following services/sotes will experience a loss of connectivity during this time:
Santaquin Clinic
Provo Radiology
Central Valley Medical Clinic (UVU Connection only, RDC connection will remain up)
USU Orem
Eagle Gate College - Provo
Provo SD - PE B connection
Juab SD
USOR Provo
Nebo SD (UVU Connection only)
All charters and libraries connected at UVU.
NOC Phone Outage: 2024-11-23 @ 12:00 AM Description: The UEN NOC cannot receive incoming calls at this time due to an upstream provider issue. Please email support@noc.uen.org with any issues.
Update: This outage was resolved at 3:15 PM. Impact: UEN NOC Phone Support
SNO/UVU Router Maintenance: 2024-11-26 @ 10:00 PM Description: UETN Engineers will be performing emergency maintenance on the SNO A and UVU C devices
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will see a loss of service:
North SanPete SD
UTN - Main Street Clinic
UTN - Fountain Green Clininc
UTN - Gunnison Hospital - SNO connection only - RDC connection will remain active
Tooele Tech College
DSU Disaster Recovery
USU Backup path
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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