The following customers will experience a loss of service during the window:
Tooele SD
Snowville EL - Box Elder SD
Lake Powell HS - Kane SD
Tooele Tech College
USU Tooele Ext
USHE My529
USU Taylorsville
4th Street Clinic
All charters and libraries connected to our SCC-PE-A node
Description:
UEN Engineers will be performing code upgrades on 3 backbone nodes. TTC-PE-A, TOO-PE-A, and SCC-PE-A
UEN Web Sites and Applications: 2025-07-01 @ 8:00 PM Description: UEN Operations will be performing maintenance and upgrades to fiber links between the infrastructure at DDC and EBC.
Update: This outage has been moved to 9:00pm, delayed by an hour.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:48 PM. Impact: During this time, websites and web apps will experience short periods of access interruptions.
Emery Telecom Maintenance: 2025-07-08 @ 10:00 PM Description: Emery Telecom will be performing multiple device upgrades to their network.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience intermittent losses of connectivity during the outage window:
***Higher Ed***
-----------------
USU Price
UofU Seismology
USU Price Airport
USU Moab
USU Monticello
USU Montezuma Creek
USU Monument Valley
USUE Worforce Division
***K-12***
----------
Southeast Educational Service Center
Carbon School District
Emery School District
Grand County School District
San Juan School District
***UTN***
----------
Carbon Clinic
Helper Clinic
Souteastern Health Department - Price
Souteastern Health Department - Moab
Moab Regional Hospital
Blue Mountain Hospital
San Juan Dental
UNHS - Montezuma
UNHS - Monument Valley
UNHS - Navajo Mountain
UNHS - Blanding Family Practice
***Other***
------------
UDOT - Monument Valley
Emery County Libraries
KUER - KUHU Trasmitter
Power issues in Price: 2025-07-10 @ 2:30 PM Description: A major city-wide power outage in price. USU Eastern and Emery telecom are affected. NO ETR at this time.
Update: This outage was resolved at 6:44 PM. Impact: USU Eastern
Emery SD
various charter schools and medical clinics in the price area
SLCC area outage.: 2025-07-22 @ 12:20 PM Description: Fiber cut affecting several sites near the SLCC campus.
Update: This outage was resolved on time. Impact: Several charter schools near the SLCC campus. There is currently no ETR at this time.
Emery Telecom Maintenance: 2025-07-22 @ 10:00 PM Description: Emery Telecom will be performing hardware maintenance in the USU Price area.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this window:
Carbon Medical Services - Helper
Carbon Medical Services - Carbon
Southeast Utah Health Dept - Price
Southeast Educational Service Center
Carbon SD
Emery SD
USU Price
UfoU Seismology
Emery County LIbraries
USU Router Maintenance: 2025-07-29 @ 11:00 PM Description: UETN Engineers will be performing hardware upgrades at the USU POP location
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience intermittent losses in connectivity during this window:
**Health West**
Montpelier Clinic
Providence Clinic
Brigham Clinic
Preston, ID Clinic
Aberdeen, ID Clinic
Admin Site Clinic
**Bear River Health Dept**
North Logan Clinic
Tremonton Clinic
Space Dynamics Lab
BATC Brigham
BATC Logan
USU Campus
USU Tremonton
Hangar 23
Cache SD
Emery Telecom Maintenance: 2025-07-29 @ 10:00 PM Description: Emery Telecom will be performing router upgrades at the BLD and SAJ pops
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will see intermittent losses of connectivity during the window:
***Higher Ed***
-----------------
USU Monticello
USU Montezuma Creek
USU Monument Valley
USU Blanding
***K-12***
----------
San Juan SD
***UTN***
----------
Blue Mountain Hospital
Moab Regional Hospital
UNHS - San Juan Dental
UNHS - Montezuma
UNHS - Monument Valley
UNHS - Navajo Mountain
UNHS - Blanding Family Practice
***Other***
------------
UDOT - Monument Valley
KUER - KUHU Trasmitter
UVU-C Router Maintenance: 2025-07-29 @ 11:00 PM Description: UEN Engineers will be performing software maintenance on the UVU-C node
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a brief loss of connectivity during this window:
UVU - Secondary BGP connection
UTU Disaster Recovery at UVU
USU Backup VRF connection at UVU
Alpine SD - primary PE-A Connection
Emery Telecom Maintenance: 2025-07-31 @ 10:00 PM Description: Emery Telecom will be replacing hardware at the MOA POP location.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will see a loss of service during this window:
Moab Hospital - Primary Link, secondary link will remain up
USU Moab
Southeast Health Dept - Moab
Grand County SD
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.