UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
CentraCom Maintanance: 2018-05-01 @ 11:55 PM Description: CentraCom is continuing to migrate to their new backbone network.
Update: This maintenance completed on time. Impact: C7 Data Center Building GP1 & GP2
South Central Maintenance: 2018-05-01 @ 11:00 PM Description: south central will be upgrading Power distribution in Circleville, UT
Update: This maintenance completed on time. Impact: Circleville, Ut
Century Link swapping card-preventative maintenance: 2018-05-07 @ 3:30 PM Description: CenturyLink will be replacing a card in a 7100. This is a secondary card and should not cause any outages.
Update: This maintenance completed on time. Impact: No outages are expected.
101 West Center Street Logan
Circuit: 69.KRFS.000693.ms
Issues in the Basin: 2018-05-09 @ 3:30 PM Description: There are issues in the basin area, specifically we have lost a link from Heber to Roosevelt. Strata is aware and is investigating the issue.
Update: This outage was resolved on time. Impact: UVW TO UBR.
Dagget SD
Duchesnet SD
Uintah SD
as well as varies other sites in that area.
Emery Telcom: 2018-05-10 @ 11:55 PM Description: Trunk fiber from Helper, UT to Spanish Fork, UT will be spliced in Price Canyon for the purpose of connecting a UDOT facility. Only the UDOT specific fibers will be spliced but the work will be performed in a splice case which includes the fibers used for UETN’s 10Gbps connection between USU-E Price and UVU Orem.
Update: This maintenance completed on time. Impact: Price Canyon Area
CentraCom Maintanance: 2018-05-14 @ 11:55 PM Description: Centracom replacing a failing switch at the ViaWest Delong Data Center in Salt Lake City, UT
Update: This maintenance completed on time. Impact: Centracom services off of ViaWest.
Century Link Maintanance: 2018-05-15 @ 11:30 PM Description: Century Link will be replacing an oc192 card. Outage is intended to last no more then 30 min.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: 69.krfs.000861 - SLCC - Accent Academy
000709 - DDC - Greenwood Clinic - 7495 S.
000948 - DDC - Utah International Charter
000884 - SLCC - Itineris Early College HS
UEN SLCC POP Maintenance: 2018-05-17 @ 11:00 PM Description: UEN is upgrading 2 routers at our SLCC POP site.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Customers connecting to the Salt Lake Community POP site will go down. Back bone links and districts will be brought up first followed by other links after that.
Strata Maintanance: 2018-05-21 @ 11:00 PM Description: Power Maintenance / Upgrade. These Circuits will see a bump as power is switched to back up generators and then again when switched back when maintenance is completed
Update: This maintenance completed on time. Impact: All Circuits in the Vernal Area
South Central Maintenance: 2018-05-22 @ 11:55 PM Description: Rocky Mountain Power is performing a mandatory cable reroute on colocated fiber facilities South Central has with the power company
Update: This maintenance completed on time. Impact: All Services will be affected while fiber is rerouted.
Centurylink Cottonwood/Draper maintenance: 2018-05-22 @ 11:00 PM Description: Centurylink will be switching SPM nodes and possibly replacing LIAME slots in the draper and cottonwood areas to correct errors.
Update: This maintenance completed on time. Impact: Not service impacting / No impact expected
Centurylink Maintenance: 2018-05-24 @ 11:00 PM Description: Centurylink will be swapping SPM and possibly be replacing LIAME cards for the Cottonwood and Draper areas to correct errors on their equipment.
Update: This maintenance completed on time. Impact: No impact expected with this maintenance
Reload EBC-PEP-A Device: 2018-05-24 @ 11:00 PM Description: Device reload required to clear up a software issue.
Update: EBC PEP-A device will need to be reloaded.
All single homed customers to this device will experience an outage.
Dual homed customers will be rerouted through other equipment.
This is our 100 gig connection to the University of Utah this will go down for the duration of the outage.
Their are also multiple backbone links that will be down, traffic will reroute though redundant connects.
We have connections to:
UTEN-
UEN-VRF
UEN-Building
EBC-LV3
Salt Lake City Library
USOE
Update: Reload scheduled for 5-24 was executed on 5-22. Reload is complete and all services are restored. Please contact UEN NOC if you have any issues.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:36 PM. Impact: Private School: Our Lady of Lourdes Private School And J.E. Cosgriff Memorial Catholic School
Link to can-pe-b-brighton for Canyons School district will be down while the device reloads.
ubr-pe-a-41 Device Reload: 2018-05-24 @ 11:00 PM Description: We will be reloading the ubr-pe-a-41 device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:37 PM. Impact: Library
Duchesne
Roosevelt City
Uintah County
Headstart:
Ute Headstart
Microwave:
Ute Tribe-admin
Ute Mytoncc
Ute Whiterockscc
Utah Telehealth:
utn-rt-hsp-ubm
utn-rt-med-bcv
Applied Tech:
Uinta Basin ATC
SNO-P-A Device Replacement: 2018-05-24 @ 11:00 PM Description: We will be replacing the Snow College Provider A (sno-p-a-152) core device. We anticipate the work will take less than an hour to complete however, we have reserved 2-hour window in case we encounter any issues.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:46 PM. Impact: Most links impacted by this work will are redundant connections and at worst will experience only a few milliseconds switch hits while traffic reroutes.
SERVICE IMPACTING: North Sanpete School district will be down for the duration of the work.
Century Link: 2018-05-29 @ 11:00 PM Description: Century Link will be replacing a woo88 card at the Draper site:
Update: This maintenance completed on time. Impact: Draper to Cottonwood. This will affect multiple circuits.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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