UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
RDC POP Maintenance: 2018-06-07 @ 11:00 PM Description: UEN will be installing additional port capacity in our equipment at the RDC POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 2:17 AM. Impact: Impact: All 1 Gigabyte connections will be down for a portion of the
maintenance while they are moved to new ports.
Century Link: 2018-06-08 @ 8:00 AM Description: Centurylink will be doing a cold restart on their equipment to troubleshoot a Park City issue.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect the following circuits:
10GIG for UVU-WASATCH Campus-HEBER
69/KGFS/000074 /MS - *I have contacted UVU and verified the maintenance is ok for that date and time
1GIG’s for Park City:
CNMS_69.KRFS.000312 -ECKER HILLS MS
CNMS_69.KRFS.000313 -JEREMY RANCH ELEMENTARY
CNMS_69.KRFS.000315 -TRAILSIDE ELEMENTARY
Centracom Maintenance UVU POP: 2018-06-14 @ 10:00 PM Description: Centracom will be working on equipment in and around the UVU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: School District:
Millard
North San Pete
Core:
UEN 10g between UVU and Snow College Ephraim
Other:
ATHENIAN - NEPHI
GENOLA HEAD START
Athenian Academy (AF)
QUAIL RUN
UTAH MILITARY ACADEMY UEN RECORD (PREVIOUSLY ARISTOTLE ACADEMY)
C.S. LEWIS
ROCKWELL CHARTER SCHOOL
THE RANCHES ACADEMY
SPECTRUM ACADEMY
UEN American Prep (Formerly Liberty Academy)
ATHENIAN - DELTA
USOR Provo
Lakeview Academy
Ivy Prep (back to UVU-9244)
ASCENT ACADEMY - LEHI - UEN QinQ
CentraCom Maintanance: 2018-06-19 @ 11:55 PM Description: Centracom is continuing to migrate to a new backbone network. This will be the third cutover in American Fork, Utah.
Update: Centracom Contact Tyrell he will be staffing the NOC after hours until the maintenance is complete 844-xxx-xxxx
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Customers from Draper to Orem could be affected during this maintenance. When your circuit is migrated it should only be down for a few minutes as the migration consists of only moving your endpoint from one device to the other.
Centracom Device Reboot UVU POP: 2018-06-21 @ 10:00 PM Description: Centracom is working an ongoing trouble ticket for several circuits that originate out of our UVU POP. They need to reboot a device as part of the repair/troubleshooting process. Downtime should be minimal.
Update: Contact will the NOC since this will be during their normal NOC hours. 844-xxx-xxxx
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Schools:
MILLARD SCHOOL DISTRICT
Backbone:
UEN 10g between UVU and Snow College Ephraim
Other:
GENOLA HEAD START
QUAIL RUN
UTAH MILITARY ACADEMY UEN RECORD (PREVIOUSLY ARISTOTLE ACADEMY)
C.S. LEWIS
ROCKWELL CHARTER SCHOOL
THE RANCHES ACADEMY
SPECTRUM ACADEMY
UEN American Prep (Formerly Liberty Academy)
ATHENIAN - DELTA
ATHENIAN - American Fork
ATHENIAN - NEPHI
Lakeview Academy
Ivy Prep
ASCENT ACADEMY - LEHI
South Central Communications Emergency Maintenance EM20180621: 2018-06-21 @ 11:30 PM Description: Reason for Maintenance:
Found bug with Cisco IOS and need to downgrade switch and reboot.
Update: This outage was resolved on time. Impact: Expected Impact:
Circuits will be down during maintenance window.
Centracom Maintenance UVU POP: 2018-06-22 @ 10:00 PM Description: Centracom continues to troubleshoot services issues impacting site aggregated out of the UVU POP. They will be working on equipment at UVU tonight after 10PM.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Impact: Schools:
MILLARD SCHOOL DISTRICT
Backbone:
UEN 10g between UVU and Snow College Ephraim
Other:
GENOLA HEAD START
QUAIL RUN
UTAH MILITARY ACADEMY UEN RECORD (PREVIOUSLY ARISTOTLE ACADEMY)
C.S. LEWIS
ROCKWELL CHARTER SCHOOL
THE RANCHES ACADEMY
SPECTRUM ACADEMY
UEN American Prep (Formerly Liberty Academy)
ATHENIAN - DELTA
ATHENIAN - American Fork
ATHENIAN - NEPHI
Lakeview Academy
Ivy Prep
ASCENT ACADEMY - LEHI
PostgreSQL/pgpool - Production: 2018-06-24 @ 8:00 AM Description: Apply security updates and upgrade pgpool
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:35 AM. Impact: All UEN hosted websites
CentraCom Outage: 2018-06-25 @ 12:00 PM Description: A large scale CentraCom outage has occurred and is affecting sites in Millard, Toole, Tintic, North Sanpete. We will be working closely with Centracom to resolve this issue.
Update: This outage was resolved at 3:58 PM. Impact: Various sites in Tooele, Millard, Tintic, North Sanpete
CentraCom Maintanance: 2018-06-25 @ 11:55 PM Description: Centracom will be replacing a line card that failed this afternoon in one of their Salt Lake City locations
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Locations in Salt Lake as well as surrounding areas riding Centracom Circuits may see drops during this emergency maintenance.
DAT-PEP-A-1984: 2018-06-26 @ 11:00 PM Description: Device: DAT-PEP-A-198
Module: 0/PS0/M0/*
Power supply showing failed when logged into device. Field sees a green indicator light, I would like to reseat or replace this power supply so that we will have redundancy. Stroh will be working on this.
Update: This maintenance completed on time. Impact: Site: WSU Davis
Contact: Jonathan Karras (Network) 801-xxx-xxxx
Site: Leadership Charter School
Contact: Johnny Williams (Network 2) 801-xxx-xxxx
Site: North Davis Prep Charter
Contact: Cami Carver (Network) 801-xxx-xxxx
Site: Ascent Academy
Site: Syracuse Arts
Contact: Lex Puffer (Network) 801-xxx-xxxx
CentraCom Maintanance: 2018-06-27 @ 11:55 PM Description: Repairing damaged fiber caused by construction along Interstate 15 in Lehi, UT.
Update: This maintenance completed on time. Impact: Customers in the Thanksgiving Point area of Lehi, UT may be affected during this maintenance.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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