UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
Firewall maintenance: 2018-04-07 @ 11:00 PM Description: We will be upgrading the border firewall for UEN hosted services.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:34 PM. Impact: UEN hosted services, including web, applications, and audio streaming, will be interrupted for 3-5 minutes while routes are changed.
South Central Maintenance: 2018-04-09 @ 11:55 PM Description: Fiber Transport Link is taking errors. Action needs to be taken to repair errors on link.
Update: This maintenance completed on time. Impact: Services in Beaver, Minersville, and Milford will be impacted while fiber link is repaired.
Century Link Maintanance: 2018-04-10 @ 8:00 PM Description: Century Link replacing 2 Coriant cards.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Ogden/Weber Area
Century Link Maintanance: 2018-04-10 @ 10:00 PM Description: Century Link replacing Coriant Cards
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Salt Lake Library System
Strata Maintenance: 2018-04-11 @ 11:00 PM Description: Strata will be performing a maintenance on the uplinks. The initial scope did not include any outages but it was noticed that it will be affecting services.
Location: Duchesne School District (Roosevelt) Thompson School and possibly other sites in this location
Update: This maintenance completed on time. Impact: This will cause a brief outage.
DDC Palo Alto Software Update: 2018-04-12 @ 11:00 PM Description: The Security Operations team will be upgrading the software on pa-ddc.uen.net(firewall).
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:44 PM. Impact: Some impact to devices in the VRF space is expected.
Palo Alto Software Update: 2018-04-12 @ 11:00 PM Description: The Security Operations team will be upgrading the software on pa-ebc.uen.net(firewall)
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:23 PM. Impact: Some impact to devices in the VRF space is expected.
Century Link: 2018-04-12 @ 11:00 PM Description: Century Link will be swapping out Geomax cards
Update: This maintenance completed on time. Impact: Canyon and Jordan School district
WSU POP Maintenance: 2018-04-12 @ 11:00 PM Description: UEN will be consolidating equipment at the WSU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 2:23 AM. Impact: All sites connected through the WSU POP will down for some portion of the outage.
PostgreSQL/pgpool: 2018-04-15 @ 8:00 AM Description: Apply patches to Prod Database hosts. Test Survive database restarts on prod - contact and dev - rubrics
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:33 AM. Impact: All websites hosted by UEN
Beehive Maintenance: 2018-04-15 @ 11:55 PM Description: Beehive performing software upgrades to equipment.
Update: This maintenance completed on time. Impact: Stansbury Park
Strata Maintanance: 2018-04-18 @ 11:00 PM Description: Fiber Maintenance to accommodate road construction on Daniels Summit
Update: This maintenance completed on time. Impact: 10 Gig link from UVU Wasatch to Roosevelt. Link is redundant and should not be service impacting.
USU Backbone Upgrades: 2018-04-19 @ 11:00 PM Description: Networking staff will be upgrading the backbone equipment at the USU POP. The maintenance will provide additional 10 gig capacity and service provider capabilities while phasing out older networking hardware.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This maintenance will affect all networking traffic directly connected into the USU POP, including the Utah State University, the Cache and Logan school districts, as well as other educational entities.
Zayo Maintanance: 2018-04-23 @ 11:55 PM Description: Zayo will perform Emergency maintenance to repair damaged fiber.
Maintenance Ticket #: TTN-0002342064
Update: This maintenance completed on time. Impact: American Prep
Beehive Academy
East Hollywood High
Maintenance Snow P-A Device: 2018-04-24 @ 11:00 PM Description: We will be reloading the sno-p-a-152 device, we do not anticipate services being down for longer than 30 minutes.
Update: This maintenance completed on time. Impact: This will impact all UETN sites in the North Sanpete School district.
CenturyLink to swap Coriant Card: 2018-04-24 @ 11:00 PM Description: CenturyLink will be swapping out a coriant card. They will be notifying sites of maintenance.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Site affected:
Davis School District
Circuit:
779 McCormick Way (69/KGGS/000006)
CenturyLink to swap Coriant Card: 2018-04-24 @ 11:55 PM Description: CenturyLink will be swapping out a coriant card. They will be notifying sites of maintenance.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect:
Davis School District
Circuits:
Davis to DDC (69/KGGS/000006)
779 McCormick Way (69KGGS/000058)
CenturyLink to swap Coriant Card: 2018-04-26 @ 11:00 PM Description: CenturyLink will be swapping out a coriant card. They will be notifying sites of maintenance.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect:
University of Utah
Circuits:
EBC Backbone (69/KGGS/000009)
St George to DDC (69/KGFS/000039)
(69/KGFS/000083)
CenturyLink to swap Coriant Card: 2018-04-26 @ 11:00 PM Description: CenturyLink will be swapping out a coriant card. They will be notifying sites of maintenance.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect:
University of Utah
Salt Lake City School District
West Jordan Library
Circuits:
Salt Lake City School Dist to DDC ( 69/KGFS/000035)
104 East tabernacle to DDC (69/KJFS/000002)
Granger to DDC (69/KGFS/000040)
West Jordan Library to DDC (69/KGFS/000053)
CentraCom Maintanance: 2018-04-30 @ 11:55 PM Description: CentraCom will be migrating to a new backbone network.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All fiber services with endpoints in Spanish Fork, Springville, Salem, and Payson
CentraCom Maintanance: 2018-04-30 @ 11:55 PM Description: Centracom will be preforming vendor recommended router maintenance
Update: This maintenance completed on time. Impact: Dugway, Utah
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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