UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
DDC PEP-C RSP Upgrade: 2020-01-02 @ 11:00 PM Description: Upgrading the RSPs on the DDC-PEP-C device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:37 PM. Impact: Device will be powered down, new cards put in and powered back on. 1 reload to upgrade cards and some time to test and verify everything is working properly.
Palo Alto code upgrade: 2020-01-02 @ 11:00 PM Description: Upgrade code version on Palo Alto 5220
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Firewalls are redundant so no service impacts are expected.
UEN Hosting infrastructure firmware upgrades: 2020-01-07 @ 10:00 PM Description: UEN server network infrastructure will be upgraded and rebooted. It is redundant, so no downtime is expected.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:52 PM. Impact: Any virtual machines running on UEN infrastructure could potentially see short network outages, which would impact network traffic and storage.
ASR Upgrades: 2020-01-09 @ 11:00 PM Description: Upgrading code on ASR's:
suu-pep-a
dix-pep-b
rdc-pep-b
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:49 AM. Impact: These devices have redundant backbone connections, traffic will reroute around down device. Single homed customers will notice a brief outage while device reloads 2 times.
Backbone Maintanance: 2020-01-09 @ 11:00 PM Description: UEN will be moving ports for the link from SLCC --> Tooele. To further diagnose an issue we are seeing along that path.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 1:21 AM. Impact: Tooele School District
Tooele ATC
USU Extension Sites in the Tooele Area
PostgreSQL/PgPool prod: 2020-01-12 @ 7:00 AM Description: Patching Database hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:13 AM. Impact: All UEN hosted websites
UCCX(finesse) reboot: 2020-01-21 @ 10:45 PM Description: the databases are showing errors. the VM's will need to be rebooted
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:31 PM. Impact: the agents should fail over to the sub.
UEN Hosting - virtual network and firewall maintenance: 2020-01-21 @ 10:00 PM Description: Network maintenance including moving some virtual interfaces around, upgrades to virtual routers, and failover and redundancy testing.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:29 PM. Impact: Access to virtual machines may be interrupted for short periods of time. This may cause brief service interruptions to web hosting and other hosted services.
Century Link Maintenance: 2020-01-28 @ 7:00 AM Description: CenturyLink planned maintenance in the Kearns area that I wanted to share.
There are two circuits for West Valley Elementary that will be impacted:
69/KRFS/001079
69/KRFS/000522
Update: This maintenance completed on time. Impact: 48msec - 1 hour
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.