UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
SCC, TDC POP Maintenance: 2021-08-03 @ 11:00 PM Description: UETN Engineers will be performing routine software upgrades on our SCC-B and TDC-A nodes
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following links/customers will be without service during the outage:
USU Taylorsville L3VPN
SLCC to TDC DR Backup connection
SLCC Primary Inet connection
Murray SD Primary Connection
SUPRnet Peering
UofU 2of4 MPLS links from DDC to TDC
UofU DR Inet connection at TDC
I2 Connection at TDC
EBC,DDC POP Maintenance: 2021-08-05 @ 11:00 PM Description: UETN Engineers will be performing routine software upgrades on our EBC-B and DDC-B nodes
Update: ****UPDATE****
We are adding EBC-A to this maintenance. The following services will be impacted:
KUED Master Control 300Mbps Connection to Rochester NY
UofU - Primary 100G Internet connection (this will be a stepped approach, 3 backup links will always be available)
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following links/customers will be without service during the outage:
UIT Secondary 40G Internet Connections at EBC and DDC
UIT DDC to DSU MPLS service
UIT 102 Tower Comcast connection
Westminster College
Eagle Gate College, Murray and Layton
Granite SD - B Node connection
Jordan SD - B Node connection
SLC SD - A Node connection
Provo SD - B Node connection
Shriver HDS Aggregate connection
USOE Backup Services
UDOT VPLS services
PAC 12 Connection
Board of Regents
DTS Capitol Internet
DTS Cloudian Connection
USOR Main Office
My529
UTA Primary/Secondary Internet
UTN DC Router at EBC
UTN Internet Router at EBC
UEN demarc connections at EBC and DDC
UEN Caching Services
UEN ANYROAM Service
UEN Infowest Peering
UEN Wendover CO Connection
Weber County Libraries
Davis County Libraries
CBRS PLTE Core restart and patching: 2021-08-05 @ 7:00 AM Description: Updating the license for the EPC and opportunity to apply patches.
Patching and rebooting Core Hosts and gateways. The full downtime will likely be less than 20 minutes for the core and about the same for each of the local gateways.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:53 AM. Impact: All CBRS radios and local media gateways.
UETN Hosting firewall maintenance: 2021-08-12 @ 10:00 PM Description: Enterprise Operations datacenter firewall maintenance in DDC/EBC.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:26 PM. Impact: UETN hosting and virtual environment services may be impacted. This is an HA firewall solution so downtime should be very minimal.
DDC POP Maintenance: 2021-08-12 @ 11:00 PM Description: UETN Engineers will be performing a routine software upgrade on our DDC-A
Update: UPDATE: we are adding node USU-A node to this maintenance as well. The following customers will be affected:
BATC Brigham
BATC Logan
USU L3VPN Primary Connection
Logan SD
Space Dynamics Lab at USU
All other charters and libraries connected to USU-A
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following links/customers will be without service during the outage:
Utah State Legislature - B node connection
BYU 2x10G Connection at DDC
Murray SD - B node connection
Alpine SD - A node connection
UIT 2of4 10G MPLS connections to TDC
UIT 40G backup Internet connection
CHPC 100G Connection to Science DMZ at DDC
Weathermap v4 is LIVE!: 2021-08-17 @ 9:00 AM Description: UETN is pleased to announce that Weathermap v4 is live and in production on weathermap.uen.net!
Update: This outage was resolved on time. Impact: All UEN customers can now access weathermap.
DDC POP Maintenance: 2021-08-17 @ 11:00 PM Description: UETN Engineers will be doing routine maintenance on our DDC-C node
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of services during this time:
UofU: 2of4 Links from DDC to TDC - L2 services
Board of Regents DDC connection
UEN Caching services
Canyons SD - B node connection
DDC POP Maintenance: 2021-08-19 @ 11:00 PM Description: UETN Engineers will be performing routine Maintenance on our DDC-C node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this window:
UofU: 2of4 backup links DDC to TDC
Board of Regents DDC Connection
UEN Caching services
Canyons SD - B node connection
NOAA NWS Office to I2
Restarting uccx Database: 2021-08-24 @ 10:30 PM Description: need to restart uccxpub.uen.org to resolve a database sync issue
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: there should be no impact. the agents will fall over to the sub
Upgrade PgPool: 2021-08-29 @ 7:00 AM Description: Upgrade pgpool on all production database hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 7:59 AM. Impact: All UEN hosted websites
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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