UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
Uintah School District Maintenance: 2016-06-02 @ 11:00 PM Description: STRATA will be performing maintenance on the Uintah School District – District Office circuit, Thursday, June 2nd. They have been seeing errors and want to do some testing.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Uintah School District
Allwest Fiber Maintenance: 2016-06-14 @ 11:00 PM Description: Allwest will be doing fiber maintenance in the Heber area.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: UEN circuits in Heber are expected to be impacted during our normal maintenance window.
myuen maintenance: 2016-06-14 @ 6:00 AM Description: We need to patch and restart the myuen server. This will take approx. 15 minutes total time.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: During this maintenance, the myuen service will be completely offline.
OUTAGE IN MOAB: 2016-06-15 @ 12:00 PM Description: Installation and testing of a UPS in Moab went wrong. Our equipment in MOAB lost power for a brief moment. Power has been restored and everything is coming back online.
Update: This outage was resolved on time. Impact: Everything from Moab to Blanding would have experienced some downtime.
pgpool/postgres prod: 2016-06-19 @ 8:00 AM Description: Apply patches to servers
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will affect all hosted UEN website that use PostgrSQL
Route Reflector Turn Up: 2016-06-23 @ 11:00 PM Description: We will be turning up a new route reflector at DDC, and decommissioning an old one at UVU.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: No user impact expected.
Strata relocating Fiber: 2016-06-23 @ 11:00 PM Description: Strata needs to relocate fiber for road construction. Will be down for 3 hours.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All sites connected Strata sites will go down for the duration of the outage.
CWDM Upgrade and Move: 2016-06-23 @ 11:00 PM Description: Networking staff will be adding an additional 10 gig Wavelength to the existing CWDM backbone path between the Downtown Data Center and the Salt Lake Community College. As part of the upgrades, the CWDM path will be moved to a different room within the Data Center to improve redundancy.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: There should be no observable impact to customers due to the multiple redundant paths between these Core POPs.
EBC Demarcation Device Upgrades: 2016-06-25 @ 11:00 PM Description: UEN networking staff will be upgrading code on the EBC routers that provide the demarcation between the UEN backbone and the UEN enterprise services.
Update: This maintenance will begin at midnight (12:00 AM)
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The expected impact should be minimal given the redundant configuration of the devices, however, certain single-homed devices will go down for 30 minutes or so. However if there are issues with hardware, code compatibility, or other unforeseen anomalies, the impact could affect many of the UEN enterprise services as well as services specific to the Eccles Broadcast Building such as TV and radio stations.
DDC Card Failure: 2016-06-28 @ 11:00 PM Description: There is a card that is failing at our DDC POP Site.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Most connections are redundant connections. There will be a brief outage while the card gets swapped.
CACTUS USOE database maintenance: 2016-06-30 @ 12:00 PM Description: The CACTUS application will be unavailable for scheduled USOE Database maintenance starting 12:00 pm Thursday. It should be available by Friday afternoon, and sooner if the work is completed sooner.
Update: This maintenance completed on time. Impact: No access to the CACTUS application.
I2 Node Maintenance: 2016-06-30 @ 12:00 AM Description: I2 will be replacing their SLC node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This will only impact research SDN traffic
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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