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So Central Maintenance: 2017-01-04 @ 1:00 AM Description: Upgrading firmware on transport equipment
Update: This maintenance completed on time. Impact: Services will be down while cards reboot
MySQL and PgPool: 2017-01-08 @ 8:00 AM Description: Apply patches to MySQL host. Apply update to PgPool Both are on Production hosts.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:11 AM. Impact: All UEN hosted web sited.
my.uen.org maintenance: 2017-01-12 @ 11:00 PM Description: The myUEN portal will be restarted with some configuration changes. It will be unavailable for two minutes.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:04 PM. Impact: https://my.uen.org
SUU POP Changes: 2017-01-12 @ 11:00 PM Description: Networking staff will be consolidating the backbone equipment housed at the Southern Utah Point of Presence (POP) location to improve functionality while eliminating expiring hardware.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Networking services to and through the SUU POP will be affected with this outage including but not limited to the Iron, Beaver, Kane, Garfield, Piute, and Wayne school districts ,Southern Utah University, and all other location that connect to UEN via the SUU POP
Center 7 Switch Reload: 2017-01-17 @ 11:00 PM Description: UEN needs to reboot the Center 7 switch to try and reestablish management connectivity to the device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:08 PM. Impact: The switch reboot will briefly impact backbone traffic between the UVU and DDC POP locations, however other backbone links will be available to handle the traffic load during this time so no down time is expected.
South Central: 2017-01-17 @ 12:00 AM Description: Fiber Fix in Kanab.
Update: This maintenance completed on time. Impact: All services in that location.
Strata Maintenance: 2017-01-17 @ 11:55 PM Description: We are going to be doing some maintenance on some of our equipment and if will affect one or more of your circuits. Please see the information below.
How long outage will last: 4hrs
Reason for Outage: Updating Equipment
Update: This maintenance completed on time. Impact: This maintenance will affect all the school in Duchesne and the Duchesne County District office
ASR 9000 Upgrades: 2017-01-19 @ 11:00 PM Description: I will be upgrading wsu-pe-b-219 and suu-pe-b-79 to a more up to date operating system. I will also be reloading but NOT upgrading dat-pep-b-199 in order to troubleshoot an issue with that device.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All customers with single connections directly connected to these devices will experience intermittent outages.
Integra Maintenance: 2017-01-23 @ 11:00 PM Description: Electric Lightwave will replace a section of cable that was previously damaged by fire. Your protected service(s) will experience a 50ms switch hit while this activity occurs.
800-xxx-xxxx
866-xxx-xxxx
SMP #36896
Update: This maintenance completed on time. Impact: L/KFED/782066/ /INTG/
SLCC
Integra Maintenance: 2017-01-23 @ 11:00 PM Description: Electric Lightwave will replace a section of cable that was previously damaged by fire. Your protected service(s) will experience a 50ms switch hit while this activity occurs.
SMP #36896
Update: PL/KGWD/778432/ /INTG/ is located in St George.
Update: This maintenance completed on time. Impact: PL/KGWD/778432/ /INTG/
Snow PE-A replacment: 2017-01-25 @ 11:00 PM Description: We will be replacing the Cisco C6880-X at our Snow College POP. Customers with services based out this POP will be impacted. The anticipated duration will be 30-60 minutes.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Services will be down
Upgrading storage arrays: 2017-01-26 @ 9:00 PM Description: We will be upgrading the software in our storage arrays. This maintenance will take approx. two hours to complete. Each array has redundant controllers so no outage is expected.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:50 AM. Impact: There should be no services impacted. If the upgrade were to fail, it would affect all UEN web based services including the main uen.org web site, onlinelibrary and myuen. This is a minor version update and we do not anticipate any problems. The risk of failure with this upgrade is very low.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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