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Strata Maintenance: 2017-07-05 @ 11:55 PM Description: Strata is moving to new fiber.
Update: This maintenance completed on time. Impact: 10 Gig Circuit UVU
UEN Enterprise Firewalls and VPN upgrades: 2017-07-15 @ 9:00 PM Description: We will be upgrading our UEN Enterprise ASA's to new code and alleviate current security vulnerabilities. We will be upgrading our Video VRF Palo Alto Firewalls to new train of code for features and security patches. Lastly we will also be upgrading the UEN VPN Anyconnect clients to also alleviate security issues.
The plan is as follows.
UEN VRF Upgrades - 9:00 pm
UEN ASA Enterprise Upgrades - 11:00pm
UEN VPN Upgrades and Anyconnect - Midnight
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 1:19 AM. Impact: The impact will be very minimal if any as we have fully redundant firewalls. We have upgraded all of these platforms in the past without any issues so we feel confident to do this with little to no impact.
One thing that will have some impact are the IPSEC tunnels for NOC and Tableau services. These cannot fail cleanly so there will be a bit of conversion time to failover. Outside of those there shouldn't be any other noticeable impact
Century Link Maintanance: 2017-07-19 @ 11:55 PM Description: CLink will be preforming a cold restart on one of there cards to try and resolve an issue with a circuit to Hillcrest High School.
Update: This maintenance completed on time. Impact: Canyons DO
Canyons Copperview Elementary
Canyons East Midvale Elementary
Canyons East Sandy Elementary
Canyons Hillcrest High school
Canyons Jordan High school
Canyons Tech Ed Center
Nebo School District: 2017-07-21 @ 12:00 PM Description: UEN in conjunction with Centracom and the Nebo School District, will be relocating a district aggregation device and patching through fiber connections from the SFCN head end building to the Nebo District Office. The end result will be all of the district circuits (internet and school district) will terminate at the Nebo District Office instead of the SFCN head end building.
Update: This outage will also impact the American Leadership Academy in Spanish Fork as well as the MATC Spanish Fork location. These two locations are currently connected in the SFCN head end and ride the Nebo District network in order to get to the UEN backbone.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All district network connections including the internet will be unavailable during the maintenance window.
UEN list server maintenance: 2017-07-30 @ 10:00 AM Description: I will be replacing the UEN list server, lists.uen.org, with a newer OS. The data from the old list server will be copied to the new list server so no data will be lost. During this maintenance, emails to the list server will be queued but not processed. After the maintenance the list email will be processed.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:33 AM. Impact: All list email for lists.uen.org will be queued during this maintenance. This includes all outage lists.
UEN list server maintenance: 2017-07-31 @ 6:00 PM Description: We are replacing the list server with a pre-built replacement VM.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 6:24 PM. Impact: The lists server will be offline for about an hour. List emails will be queued during this time. All list traffic will be stopped during the maintenance.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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