UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
Beehive Maintenance: 2018-09-04 @ 11:55 PM Description: Beehive upgrading radio backhaul links.
Update: This maintenance completed on time. Impact: Lake Powell Emementary
Capitol Reef (UVU Miners)
Hanksville Elementary
CentraCom Maintanance: 2018-09-05 @ 11:55 PM Description: Centracom continuing to migrate to new backbone equipment.
Update: This maintenance completed on time. Impact: Thanksgiving Point, Lehi area.
Weber County Centurylink Outage: 2018-09-06 @ 4:50 PM Description: Centurylink has confirmed a failure in a woo88 card that is affecting multiple circuits in the weber/ogden area.
Update: ETR is 18:30 - the issue is located at a centurylink CO and not the weber state POP.
Update: This outage was resolved on time. Impact: Weber State University POP
Fast Forward Charter
Highmark Academy
Weber County Library
Bonneville HS
Two Rivers HS
Weber HS
North Ogden JH
Orion JH
(and several others)
Beehive Maintenance: 2018-09-12 @ 11:55 PM Description: Beehive upgrading radio backhauls.
Update: This maintenance completed on time. Impact: Lake Powell Elementary
Upgrade Ubuntu on PostgreSQL hosts: 2018-09-18 @ 11:00 PM Description: Upgrade to Ubuntu 16 on PostreSQL/Pgpool Hosts - prod. We have 10 hosts production hosts to upgrade
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:48 AM. Impact: All hosted UEN websites
South Central Comm: 2018-09-19 @ 12:00 AM Description: South Central Communications will be performing planned maintenance on its network to replace a Failing Optical card in Cedar City, UT.
Update: This maintenance completed on time. Impact: All Devices that connect using South Central Communications in the Cedar City area may be impacted.
USU Logan Service Disruption: 2018-09-19 @ 8:40 PM Description: We are currently seeing loss of service or severe impacts to service. Tech's have been contacted and will be dispatched shortly.
Update: This outage was resolved at 10:59 PM. Impact: Century Link circuits in the USU Logan Area
Utah State Backbone Upgrades: 2018-09-27 @ 10:30 PM Description: Networking staff will be upgrading backbone equipment at the USU POP to accommodate additional bandwidth and port density requirements.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This maintenance will affect all customers single-homed to the USU-PE-B device, specifically the video operation center located on the USU campus as well as the State DTS back-up storage solution.
UEN Hosting firewall upgrades: 2018-09-28 @ 11:00 PM Description: The border firewalls for the UEN hosting infrastructure will be upgraded. This will impact web hosting, streaming, recording, TMS scheduling and other virtual hosted services.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:15 PM. Impact: This is a minor upgrade and minimal downtime is expected (seconds) while routes change.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.