UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
The following customers will experience an intermittent loss of connectivity during the maintenance window:
UTN Central Valley Hospital - UVU connection only (RDC connection will remain up)
UTN Provo Radiology
UTN Santaquin Clinic
Eagle Gate College Provo
IPITEK College - Orem
USU Orem
UVU LAN - Connection at PEP-B only
MTEC Provo
Mountainland Head Start Program
Juab SD
Nebo SD
Provo SD
Description:
UETN Engineers will be performing router maintenance at our UVU POP.
Duchesne School District: 2018-08-01 @ 10:00 AM Description: UEN networking staff will be install new aggregation equipment at the Duchesne school district.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This maintenance should only affect the Duchesne School District.
UVU POP Maintenance: 2018-08-02 @ 11:00 PM Description: UEN Engineers are upgrading hardware at the Utah Valley University POP site. This will give us the ability to increase backbone bandwidth at this location.
This is a major outage and will cause connected customers to be down for the duration of the outage.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: All sites that connect or UVU POP site, which include:
Utah Valley University
Nebo School District
Juab School District
Alpine School District
Provo School District
Millard School District
Utah Radiology Orem
Utah Radiology Provo
Central Valley Medical Center
Libraries, charters, private, etc that connect to the UVU POP site.
PostgreSQL/pgpool - Production: 2018-08-05 @ 8:00 AM Description: Apply updates/security patches to prod PostgreSQL/Pgpool hosts
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 8:23 AM. Impact: All UEN hosted website
Cogent: 2018-08-06 @ 11:55 PM Description: The purpose of this work is to isolate and repair loss on Cogent's metro fiber for improved redundancy.
Update: This maintenance completed on time. Impact: Cogent services via 572 S Delong St. in SLC.
Century Link: Magna Coriant Card upgrade: 2018-08-07 @ 11:00 PM Description: This is part of CenturyLink's Coriant card upgrade project.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Expect outages and interruption in services
Circuit: GM101/W0088 /MAGNUTNMKR2/SLKCUTWEKR4
Sites/Locations: Circuits coming from Magna Utah, this will affect 59 (GeoMax circuits) to cities: Draper, Murray, Tooele, Midvale, Kearns, Orem
Century Link: Card replacement: 2018-08-07 @ 9:00 PM Description: Card is being replaced for Davis county.
Update: This maintenance completed on time. Impact: We will see alarms on this.
Zayo Maintanance: 2018-08-13 @ 11:55 PM Description: Zayo will be relocating a splice case.
Update: This maintenance completed on time. Impact: Salt Lake Area riding Zayo Circuits.
Circuit Id Expected Impact A Location CLLI Z Location CLLI
/IDIA/168734/001/ZYO / Hard Down - up to 1 hour SJRDUTGL DNVVCOHF001
Century Link- Coriant Card: 2018-08-14 @ 12:00 AM Description: A Coriant Card is being replaced from Magna to Tooele
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Numerous sites will be affected for the area. Expect outages during this maintenance.
Century Link swapping card-preventative maintenance: 2018-08-15 @ 12:00 AM Description: A Coriant Card is being replaced from Magna to Tooele. This is a possible maintenance if the previous night's work is not completed.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Potential for numerous sites to be affected for the area. Expect outages if maintenance occurs.
Century Link swapping card-preventative maintenance: 2018-08-16 @ 12:00 PM Description: A Coriant Card is being replaced from Magna to Tooele. This is a possible maintenance if the previous night's work is not completed.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: Potential for numerous sites to be affected for the area. Expect outages if maintenance occurs.
State of Utah: 2018-08-19 @ 5:00 AM Description: The State of Utah will be testing their failover services. The UEN BGP peers will drop for up to 30 minutes.
Update: This maintenance completed on time. Impact: UEN interface and BGP peering with the state of Utah will drop.
Century Link- Coriant card: 2018-08-21 @ 11:00 PM Description: Century Link is planning to replace a central office card.
circuit GM101/OC192 /MONRUTMAKR1/RCFDUTBOKRA
Update: This maintenance completed on time. Impact: It does not appear this circuit has any lower layer services.
Richfield Data Center: 2018-08-21 @ 11:00 PM Description: UEN Networking staff will be consolidating backbone equipment to cycle out older, legacy gear while increasing TenGigabit port density
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: This maintenance will affect all network connectivity to any customers connected at the Richfield Data Center POP including but not limited to: Snow South Campus, the Sevier school district, multiple charter schools, as well as various testing equipment (UofU seismology) and radio sites. The actual downtimes should be minimal though the maintenance windows is scheduled to include any unforeseen issues
uvu-p-c card swap: 2018-08-22 @ 2:00 PM Description: Module 2 on uvu-p-c
Update: This outage was resolved on time. Impact: Only 2 interfaces on card, should be hitless
-cross connect to uvu-p-a
-one CWDM link,
Emery Telcom: 2018-08-23 @ 11:55 PM Description: Trunk fiber from Helper, UT to Lindon, UT will be spliced in Provo, UT to connect two Utah Education Network locations. Only unused fibers are being spliced during the maintenance and notice is being provided as a precaution only.
Update: This maintenance completed on time. Impact: None
Emery telco: 2018-08-30 @ 10:30 PM Description: Emery Telco will be replacing a device and will be moving 1 Strata circuit:
STRA_435-R22-0312
Details: STRA_435-R22-0312 on ubr-pe-a int te5/1 to use-pe-a int te5/16
Update: This maintenance completed on time. Impact: OSPF should be pulled from interface and traffic will failover. This could possibly impact numerous sites.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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