UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
UEN storage array software upgrade: 2021-01-09 @ 9:00 AM Description: We will be upgrading the software on our Tegile storage arrays.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 12:21 PM. Impact: There is a small chance this could cause an outage and affect all UEN web services. We believe the chances of an outage are very low so we do not expect this to affect any services.
Restarting uccxpub.uen.org: 2021-01-12 @ 11:30 PM Description: the uccxpub needs a restart to fix some sync issues
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 11:50 PM. Impact: there should be no downtime everything to failover to the Sub during the restart
UEN storage array maintenance: 2021-01-13 @ 9:30 AM Description: We will be performing maintenance on one of our storage arrays. The procedure will take between 9 and 12 hours.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: There should be minimal impact to services. The array has two controllers. We will move all resources to one controller and perform maintenance on the empty controller. This will happen twice as we need to upgrade both controllers. The switch over action may cause a ten second pause in NFS services.
WSU POP Maintenance: 2021-01-14 @ 11:00 PM Description: UETN Engineers will be upgrading one of the nodes at our WSU POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this outage:
***Higher Education***
Weber State Primary Connection
Ogden/Weber ATC
***K-12***
Davis SD - PE-B connection
Box Elder SD
***Charter/Private***
Athenian Academy
Good Foundations
Ogden Prep
Ogden UDB
Leadership Learning
Highmark Academy
Monticello Academy
Salt Lake City
Backbone outage in Panguitch: 2021-01-25 @ 5:00 PM Description: UEN is experiencing a network outage in the Panguitch Area.
Update: This outage was resolved at 5:59 PM. Impact: The following districts are experiencing a loss of connectivity due to this outage.
Wayne SD
Kane SD
Garfield SD
Piute SD
Operations Engineers are currently troubleshooting the issue.
UETN Hosting network maintenance: 2021-01-27 @ 10:00 PM Description: We need to apply a firmware update to a pair of firewall's SSD drives after being notified by the vendor of a potential for unexpected and unplanned downtime.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 10:11 PM. Impact: The CBRS and the backup service could be impacted. These are redundant firewalls so if all works correctly downtime should only be a few seconds.
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.
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