UEN-TV is operated by the Utah Education Network. Our goal is to educate, engage, and enrich the lives of Utah residents through broadcast programs and services.
IAM my.uen authentication maintenance: 2021-03-01 @ 7:00 PM Description: Upgrading backend systems for Identity and Access Management system.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed at 9:07 PM. Impact: Teacher and student access to eMedia (https://emedia.uen.org) will experience intermediate outages during this time. Users may need to authenticate more often than usual.
TDC-A Maintenance: 2021-03-09 @ 11:00 PM Description: UEN Engineers will be performing routine maintenance on the A-node at TDC the night of Tuesday March 9.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will see a loss of service during this window:
UofU - 2x10G MPLS L2 path from DDC to TDC (the other 2x10G links are on the B node and will be unaffected)
SLCC - Disaster Recovery Backup link
UVU POP Maintenance: 2021-03-11 @ 11:00 PM Description: UETN Engineers will be performing routine maintenance on our UVU-C node
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during the outage window:
Dixie State College DR connection
UVU secondary Internet connection
EBC POP Maintenance: 2021-03-11 @ 11:00 PM Description: UETN Engineers will be performing hardware upgrades on the EBC-B node.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this window:
UofU - Secondary Internet Connection
UofU - 102 Tower connection to EBC
Infowest Peering
USHE Board of Regents, my529, Dark fiber connection at EBC
Westminster College
Utah Deaf/Blind SLC
Hogle Zoo
USU Botanical
John Hancock Charter
Lakeview Charter
Utah Virtual Academy
Farmington Library
Logan Library
Lumen Ogden Maintenance: 2021-03-11 @ 11:00 PM Description: Lumen Technicians will be performing maintenance on a card located in the Ogden area. This will cause a brief 20-30 min outage.
Update: This maintenance completed on time. Impact: Highmark Academy
UVU POP Maintenance: 2021-03-18 @ 11:00 PM Description: UETN Engineers will be performing routine maintenance on our UVU-C node
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during the outage window:
Dixie State College DR connection
UVU secondary Internet connection
UVU POP Maintenance: 2021-03-18 @ 11:00 PM Description: UETN Engineers will be performing routine maintenance on our UVU-C node
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during the outage window:
Dixie State College DR connection
UVU secondary Internet connection
Salt Lake Centruy Link Outage: 2021-03-31 @ 6:30 AM Description: Century Link/Lumen experiencing hardware failure in Riverton, UT. Causing outages through out Salt Lake starting from 6:30am 3/31/2021. Currently no ETR
Update: Current ETR from Lumen is 10am
Update: Lumen has restored service
Update: This outage was resolved on time. Impact: Schools, libraries, and universities within Salt Lake County.
DDC POP Maintenance: 2021-03-31 @ 11:00 PM Description: UETN Engineers will be performing upgrades to our DDC-B node at the DDC POP.
Update: This maintenance will begin in 5 minutes.
Update: This maintenance completed on time. Impact: The following customers will experience a loss of service during this outage window:
***Higher Ed***
UofU - Secondary 40G Internet Connection
UofU - 102 Tower connection to DDC
Dixie State University - MPLS service to DDC
Eagle Gate College Murray
Eagle Gate College Layton
***K-12***
Granite SD - Granger HS Backbone Connection
Granite SD - Azure link
Jordan SD - JATC Backbone Connection
Provo SD - Backbone connection to DDC
Salt Lake SD - DO Aggregate backbone connection
***MISC***
UDOT - VPLS link at DDC
USHE - Gateway and Board of Regents Connection at DDC
UTA - Primary and Secondary Internet Connections
Weber County Library Aggregate Connection
Davis County Library Aggregate Connection
SLCAP Headstart Aggregate Connection
DTS - Dark Fiber Internet connection
DTS - Cloudian connection at DDC
***All charter and private school connections at DDC***
Outage Types:
Outage: An observed outage, not scheduled.
Normal: A planned outage, 24 hours in advance.
Urgent: A planned outage, 12 hours in advance
Emergency: Immediate outage required
Third Party Maintenance: A planned outage performed by an organization other than UEN
Additional Information:
Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.
Outage Notifications:
By Email: If you would like to be added to our outage notification email list please click here.