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December 15, 2024

No outages scheduled today

Outage Calendar

« March 2021 »

IAM my.uen authentication maintenance: 2021-03-01 @ 7:00 PM
Description: Upgrading backend systems for Identity and Access Management system. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed at 9:07 PM.
Impact: Teacher and student access to eMedia (https://emedia.uen.org) will experience intermediate outages during this time. Users may need to authenticate more often than usual.
TDC-A Maintenance: 2021-03-09 @ 11:00 PM
Description: UEN Engineers will be performing routine maintenance on the A-node at TDC the night of Tuesday March 9. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following customers will see a loss of service during this window: UofU - 2x10G MPLS L2 path from DDC to TDC (the other 2x10G links are on the B node and will be unaffected) SLCC - Disaster Recovery Backup link
UVU POP Maintenance: 2021-03-11 @ 11:00 PM
Description: UETN Engineers will be performing routine maintenance on our UVU-C node Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following customers will experience a loss of service during the outage window: Dixie State College DR connection UVU secondary Internet connection
EBC POP Maintenance: 2021-03-11 @ 11:00 PM
Description: UETN Engineers will be performing hardware upgrades on the EBC-B node. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following customers will experience a loss of service during this window: UofU - Secondary Internet Connection UofU - 102 Tower connection to EBC Infowest Peering USHE Board of Regents, my529, Dark fiber connection at EBC Westminster College Utah Deaf/Blind SLC Hogle Zoo USU Botanical John Hancock Charter Lakeview Charter Utah Virtual Academy Farmington Library Logan Library
Lumen Ogden Maintenance: 2021-03-11 @ 11:00 PM
Description: Lumen Technicians will be performing maintenance on a card located in the Ogden area. This will cause a brief 20-30 min outage. Update: This maintenance completed on time.
Impact: Highmark Academy
UVU POP Maintenance: 2021-03-18 @ 11:00 PM
Description: UETN Engineers will be performing routine maintenance on our UVU-C node Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following customers will experience a loss of service during the outage window: Dixie State College DR connection UVU secondary Internet connection
UVU POP Maintenance: 2021-03-18 @ 11:00 PM
Description: UETN Engineers will be performing routine maintenance on our UVU-C node Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following customers will experience a loss of service during the outage window: Dixie State College DR connection UVU secondary Internet connection
Salt Lake Centruy Link Outage: 2021-03-31 @ 6:30 AM
Description: Century Link/Lumen experiencing hardware failure in Riverton, UT. Causing outages through out Salt Lake starting from 6:30am 3/31/2021. Currently no ETR Update: Current ETR from Lumen is 10am Update: Lumen has restored service Update: This outage was resolved on time.
Impact: Schools, libraries, and universities within Salt Lake County.
DDC POP Maintenance: 2021-03-31 @ 11:00 PM
Description: UETN Engineers will be performing upgrades to our DDC-B node at the DDC POP. Update: This maintenance will begin in 5 minutes. Update: This maintenance completed on time.
Impact: The following customers will experience a loss of service during this outage window: ***Higher Ed*** UofU - Secondary 40G Internet Connection UofU - 102 Tower connection to DDC Dixie State University - MPLS service to DDC Eagle Gate College Murray Eagle Gate College Layton ***K-12*** Granite SD - Granger HS Backbone Connection Granite SD - Azure link Jordan SD - JATC Backbone Connection Provo SD - Backbone connection to DDC Salt Lake SD - DO Aggregate backbone connection ***MISC*** UDOT - VPLS link at DDC USHE - Gateway and Board of Regents Connection at DDC UTA - Primary and Secondary Internet Connections Weber County Library Aggregate Connection Davis County Library Aggregate Connection SLCAP Headstart Aggregate Connection DTS - Dark Fiber Internet connection DTS - Cloudian connection at DDC ***All charter and private school connections at DDC***

Outage Types:

Outage: An observed outage, not scheduled.

Normal: A planned outage, 24 hours in advance.

Urgent: A planned outage, 12 hours in advance

Emergency: Immediate outage required

Third Party Maintenance: A planned outage performed by an organization other than UEN

Additional Information: Normal maintenance outages, if necessary, are scheduled on Tuesdays and Thursdays starting at 11pm. If any additional information about outages is required, please contact the UEN Operations Center at noc@uen.org, 801-585-7440 or 800-836-4396.

Outage Notifications:

By Email: If you would like to be added to our outage notification email list please click here.

1 IAM my.uen authentication maintenance

9 TDC-A Maintenance

11 UVU POP Maintenance EBC POP Maintenance Lumen Ogden Maintenance

18 UVU POP Maintenance UVU POP Maintenance

31 Salt Lake Centruy Link Outage DDC POP Maintenance